Vave Casino - Asked to close my account and they did it without letting me withdraw first

Hello,

Support answered quickly and gave me back my account. Now I've requested the withdrawal.

Dear srojas02,

Thank you for reaching out and sharing your concerns.

We sincerely apologize for any confusion or inconvenience you experienced during this process. Please rest assured that the balance of your account, totaling over $400, has now been successfully processed and withdrawn. You should receive the funds shortly, depending on the processing times of your financial institution.

Your comments have been noted, and we are continuously working to improve our procedures to ensure a more seamless experience for our players.

If you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
Vave Casino

Hello,

I can confirm I received all my money back. Gladly, it seems that it was just a misunderstanding a they acted fast to solve it. I want to ask for this case to be closed.

Thank you.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.