Golden Lady Casino - Stalling $250 for ages

Fraggle Australia
posted on May 27, 2016.

My second deposit with GoldenLady Casino of $100 attracted a 400% bonus. When I was finished the play through requirements there was over $3,000 in the account and I was therefore eligible to withdraw $900. I chose to withdraw $250 and lost the rest unfortunately. However, after four weeks the $250 in my account is still sitting in the 'reversible withdrawals' section.
I have asked the Help section if there is any problem with my verification and all I ever get is "It will be in your account at the end of the week" or if it is a Friday "It will be paid on Monday".
I have rung the casino on the number listed on the site and assured that "it will be paid in one or two days". A week after that phone call and nothing except the same response by Live Chat.
Whenever I

posted on June 1, 2016.

Dear @Fraggle,

Please let us know if there's some update on your issue.

Fraggle Australia
posted on June 3, 2016.

Live chat no longer talking to me. Now five weeks since wthdrawal submitted.