10 years ago
$500 payout approved on Mar 20 2016. Never had a problem prior to this and have been a customer since 2009. Have called and emailed numerous times and continue to get the standard, meaningless answers with no acceptable resolution. At this point I have no confidence that they will honor this debt.
Bovada Casino
10 years ago
• Representative
Hello,
We’re happy to see you received your payment accordingly.
Please feel free to contact our Customer Service team, available 24/7, should you have any questions or concerns.
Regards,
Bovada Service
We’re happy to see you received your payment accordingly.
Please feel free to contact our Customer Service team, available 24/7, should you have any questions or concerns.
Regards,
Bovada Service
10 years ago
Bovada customer service has indicated that the payout has been sent out but, as far as I'm concerned, this issue won't be resolved until I see the funds appear in my bank account.
Bovada Casino
10 years ago
• Representative
Hello,
We’re happy to see that your withdrawal has been sent out accordingly.
Please feel free to contact our team if you have any questions or concerns.
Regards,
Bovada Service
We’re happy to see that your withdrawal has been sent out accordingly.
Please feel free to contact our team if you have any questions or concerns.
Regards,
Bovada Service
10 years ago
After approving a payout for a second time Bovada then sent me an email stating that they continue having problems with Visa Fast Funds. It's always someone else's fault other than their own. I called them and told them to set it up as a check by courier and so we'll see what happens next. They use deceptive tactics and I will be extremely surprised if I ever get paid. Bottom line is that you can't believe a word they say.
Bovada Casino Complaint Stats
Resolved
328 / 503
Avg. Amount
$6,786
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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