I have a problem with getting this casino to accept my bank papers, as they first wrote that they accepted screenshots, but they still say that they cannot accept my screenshots and request a pdf file with lots of information that I have no way of finding my bank. I have instead sent various screenshots with all the information, but they still refuse to accept this. don't know how to proceed as I can't give them more information than I already have. it is about a withdrawal of 220 euros.
I have all screenshots I sent them saved so that I could show you
Really hope you can help me