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Panther Casino - Support do not answer to e-mails, withdrawal still not being paid

UNRESOLVED
Complaint Info
Disputed casino Panther Casino
Reason Delayed payment
Amount € 635
Posted on November 6, 2015

Hello,
Waiting 6 days for a withdrawall, support do not answear to my e-mails... they are promissing 24-48h for withdrawalls...
Please help me with that.

AskGamblers
Posted on October 31, 2015

Dear @GamblerAnonymous,

Any update regarding your complaint? Thank you.

Posted on November 3, 2015

Hi, we are still awaiting the player's photo ID, so that we can process this withdrawal.

Also, the withdrawal from a Skrill deposit will have to be processed back to Skrill, rather than Bitcoin. Bitcoin withdrawal is only accepted for Bitcoin deposits.

I hope that clears up the issue.

Regards,

Panther Casino

Posted on November 3, 2015

Okay, I didn't get any e-mail about it, I will send it now and I accept skrill withdrawall.

AskGamblers
Posted on November 6, 2015

@GamblerAnonymous,

Any news? Thank you.

Posted on November 6, 2015

Sent docs on 3rd, absolutely silent from them...

Posted on November 10, 2015

We have received the required files from our player and the withdrawal will be made by our accounts team within 24-48 hours. No future ID requirements will be needed.

Posted on November 13, 2015

48h+ now and still no money...

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