Ok so here is the first email they sent me about my withdrawal request on the 25th of June 2012..
Dear luggy24 ,
This is an automated message from our electronic payment agent.
You have just requested a withdrawal (details of which are listed at the end of this e-mail). One of our agents has received your request and will validate it within 48 hours to 4 days. Please note that you will receive the payment on your credit card or your bank account, in less than 4 days
^^^ as you can see they promise you the money in less than 4 days, it has now been over a week i have been constantly emailing them and phoning them. I also told them about my first complaint on this website i asked them why they never replied to it they said they didn't know about it so i sent them the link and they still never replied to it, instead they sent me this email yesterday..
2nd July 2012
In reply to your message we want to assure you that your situation is being dealt in high priority.
Rest assured that you will be kept informed in the following days with regards to the status of your winnings.
Thank you for you patience and understanding.
I just want my money as they promised, it should take this long !!!!! when it comes to them taking my money it took less than 2 minutes, compare that to over a week !!!!!!!!