Ag Awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Golden Lady Casino - Stalling payment of 2000€

UNRESOLVED
Inactive user
Posted on October 9, 2015.

Hello,

I just want to share my experience with this casino. So i played here like 15-20times and been playing always without bonuses. I won with my 3rd deposit about 800€ and withdrawed it, then they asked for documents and i sended them and they approved them and i received the payment in 7days to my skrill. Well then i hitted losing streak lost about 15 deposits and won this 2000€ and made my withdrawal. Last sunday i received email that they finance team does not work on weekends after that had messages for stalling all week and now today they tell me i get my payment in 2 weeks... So 23days for skrill ? So if the site tells me i get payments for skrill in 3-5days but mine one takes that long... I did not use any bonuses this time also.

AskGamblers
Posted on October 9, 2015.

Dear @Jericoton,

Any update regarding your complaint? Thank you.

Inactive user
Posted on October 9, 2015.

Hello,

I havent got the moneys yet and last update was yesterday that they are trying to be fast but no update about when theyre going to pay, customer service has been active and helpful only thing im missing is the cash.
Maybe someone from Golden lady could respond here about the schedual when theyre going to pay me.

Inactive user
Posted on October 9, 2015.

Hi,

You can mark this one as not resolved, i just dumbed my moneys back in with 10-15€ bets its fully rogue casino and no one should ever play here.
They dont pay the winnings and should be blacklisted rogued.
Other thing i want to say now when this is now finished, when i wrote here they started to threating me and they dont care avout responsible gaming i have tried to close my account 10-15 times but they just re-open it.
Only question i have left is why they arent warned here but i quess this site gets some "benefits" from them.
Total rogue casino.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds