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Spinko Casino - Account closed without valid reason and explanation


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By Shafiee
1 week ago

I am submitting this complaint regarding my issues with Spinko Casino.

I deposited €450 into my casino account and played a few casino games. After winning some amount, my total balance reached €590. I then requested a withdrawal of my funds.

Initially, the casino support team informed me that they would process and issue my withdrawal. However, shortly after that, they completely closed my account without providing any valid reason or explanation.

I have not violated any terms and conditions, and my winnings are legitimate. Currently, both my deposit and winnings (totaling €590) are locked inside the closed account, and I have lost access to my funds.

I kindly request the AskGamblers team to look into this matter and help me get my rightful payout of €590.

Disputed Casino SpinkoCasino
Amount €590

Discussion

User name

Dear SpinkoCasino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
Dear AskGamblers Team and Spinko Casino Support,
I am writing to urgently request the release of my funds totaling €590 from Spinko Casino.
This money is extremely critical for me right now as I need it to cover my immediate college and examination fees. Due to the sudden and unexplained closure of my account, I am facing severe academic and financial pressure. If these funds are not released immediately, it will directly impact my ability to pay my fees on time.
I have played all games fairly and followed all procedures. I request the Spinko Casino management to review my case with high priority and process my withdrawal. I also request the AskGamblers team to intervene and help me resolve this urgently.
Thank you,
User name loyalty-level-2
I am writing this as a final appeal regarding my locked funds of €590 at Spinko Casino.
I want to emphasize that these funds are not just regular winnings; this money was given to me by my parents specifically to pay my college examination fees. Losing this money has put me in a desperate situation, and I am under immense financial and mental stress. I am currently facing a critical situation where I may be unable to pay my college fees or appear for my upcoming exams, which will jeopardize my academic future.
I have played fairly and did not violate any terms. I urgently request Spinko Casino to reconsider their decision and process my withdrawal of €590 as soon as possible, as my education and future depend on it.
I implore the AskGamblers team to prioritize this complaint given the extreme circumstances. This is a matter of my academic survival, and I have nowhere else to turn to.
I have attached my proof of deposit and details for your reference. I sincerely request you to look into this with human empathy and help me recover my funds immediately.

SpinkoCasino Complaint Stats

Resolved 0 / 1
Avg. Amount $687
Avg. Complaint Duration N/A
Avg. Response Time N/A