Dear Ask Gambler
I am very disappointed that I have still not received my withdrawal from Spin It.
I managed to win £5,582 playing their slots. I withdrew it on 6 May, over 6 weeks ago at the time of writing and I have not yet received my money.
I have provided all the verification that they have asked for which has consisted of many photos such as ID selfie, debit card selfie, selfie with a note, address document etc.
I have tried phoning them and the line does not ring.
I have been on live chat around 10 times and each time I am told that it is ‘in the process’ etc. I have attached photos of my withdrawal and a number of my live chat conversations.
Ask Gambler please help me with this. Thank you in advance.
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