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Spin Galaxy Casino - Delayed withdrawal for 13 days and unresponsive support

UNRESOLVED

Complaint Info

Disputed casino

Spin Galaxy Casino

Amount

$ 1000

Rnoda81 New Zealand
1 year ago

After being told my withdraw had been processed and I should only have to wait 3-7 days its been 13 days now and the support aren't responding... at all!

All kyc documents had been verified. I can still login. It shows my transaction list with my withdrawal pending.

I payed to play, won $1000 withdraw able made the withdraw and now nothing at all??

AskGamblers
1 year ago

Dear Spin Galaxy Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Rnoda81 New Zealand
1 year ago

Have finally gotten thru to spin galaxy, but stil no payment,,, they have escalated the issue,