10 years ago
I requested a withdrawal of 1400 dollars on April 19th. On April 23rd it was approved. Today may 27th the twentyfifth day I still do not have my money. I requested it via visa fast pay. I call a couple times a week and get the same song and dance it will be there shortly, the money has been sent. We are having problems. I understand how it can take so long.
AskGamblers
10 years ago
• Support Team
Dear @Jrnicho,
Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.
Thank you for your cooperation.
Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.
Thank you for your cooperation.
Bovada Casino
10 years ago
• Representative
Hello,
We apologize for the frustration this matter has caused as it has come to our attention that your payment was not processed due to a technical error. The funds were reversed and returned to your account accordingly.
Regards,
Bovada Service
We apologize for the frustration this matter has caused as it has come to our attention that your payment was not processed due to a technical error. The funds were reversed and returned to your account accordingly.
Regards,
Bovada Service
Bovada Casino Complaint Stats
Resolved
328 / 503
Avg. Amount
$6,786
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
Screenshot