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Delayed withdrawal 888 usdt


2 years ago

I've made a deposit to this casino, made 1 bet and wanted to withdraw all the winnings. After that I was asked for a verification, got verified in 2 weeks and made a withdrawal. 10/10/23

Today is 22 November, my money has still not been withdrawn yet and live support on the site not answering my questions nor helping me with withdrawal. Can you sort this out and help me get my money withdrawn?

Disputed Casino Scoobybet Casino
Amount $888

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
All cool, i received my withdrawal.
Thanks for the help!
User name

Dear @zendini,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
HI
I hope you're fine.
I'm sorry we got here.
Unfortunately, as we have already communicated to you several times via email with photos, your crypto address for the payment of the winnings did NOT allow us to finish completing your payment request. It gave us an error.

Thanks to your help, we were finally able to complete your win. We carry out an average of 70/90 payments per day.

Please note that we stand out for the speed of payments to customers: Crypto payments in an average of 12 hours - credit/debit card payments in less than 24 hours and other methods within 48 hours. We have no amount limits.

We think it is inappropriate to attach in this chat the crypto address that certifies the payment (we attach the photo).

We hope you can play again in our casino and we are sure that now the mess will never happen again.

Thanks for your patience.

Scoobybet Casino Complaint Stats

Resolved 1 / 3
Avg. Amount $8,059
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

Scoobybet Casino Complaints

See all complaints for this casino
Scoobybet Casino Delayed withdrawal 23000 usdt

Hello, dear administration of the LSB site. Scoobybet Casino has been delaying my payouts since December 1, 2023. Currently, they have paid out over $4000, but there is still over $23,000 remaining in my account. I kindly request your assistance in expediting the withdrawal of these funds

The details now:

I registered at this casino on November 30, 2023, UTC. I topped up my balance with a total of $300 in currency equivalent. Then, on December 1st, I hit a big win of $8,000 in the Mental slot in currency equivalent. I continued playing for a while, withdrew the first $500, and they took the winnings, claiming I had "bad bonuses" and there was a "virus" there. Eventually, after contacting regulatory authorities, the casino refunded the winnings. But there are no withdrawals because a lengthy verification process began. They delayed it in every possible way but made a couple of withdrawals. Then they started a "check" that ended on December 22, 2023. After that, I received two more payments. The casino promised to make payments on January 15, 2024 (imagine waiting two weeks just for one payout, they don't allow withdrawing the entire sum!). On January 1, 2024, I decided to buy bonuses and play slots. The game was going well, but something was missing. After losing some money, I went to sleep. On January 2, 2024, I bought about 10-15 expensive bonuses in the Tombstone slot and won x190 000. Now I try to log in, and my account is disabled. They simply turned off the account and won't allow me to log in. There are no emails in my inbox, and the chat is empty.

Replay:

fan.nolimitcity.com/replay/kukobabuzedudanogosenubisegezihohu - Tombstone Rip 190000x

fan.nolimitcity.com/replay/kukobabuzedudanogoserizezisuanaya - Mental 36221x

fan.nolimitcity.com/replay/kukobabuzedudanogosenubuzudimapinu - The Cage 10400x

fan.nolimitcity.com/replay/kukobabuzedudanogosenubegiyugabuyu - Hoarder 2400x

and other

Summary:

Scoobybet casino initially took away my winnings but eventually returned them.

Then they delayed verification, but I passed it.

They conducted a check that concluded on December 22, 2023.

Made several payments.

They delayed withdrawals until January 15, 2024 (only one payout with a limit, for cryptocurrency...)

And now, they have completely disabled the account.

Please help me recover my winnings!

P/S The casino completed all checks by December 22, 2023. They've processed a portion of the payouts, including on December 23, 2023, and December 30, 2023. The withdrawal limits at the casino allowed them to complete all transactions at the beginning of December, but they stretched it to the maximum. They finished all checks, made a couple of payments, and then said to wait for 2 weeks, hoping that over the New Year holidays, I would lose everything. Fortunately, luck was on my side, and instead of continuing to pay out the winnings, they simply disabled my account and are not responding to my emails personally.

P/S/S I also have screenshots of the admin panel that the casino sent me, letters, chat responses and much more, in total more than 30 different screenshots, I am ready to send you everything you need upon request.

Thank you!

Status unsolved Unresolved
$23,000