Roobet Casino - Withdraw not received from 24 days

Transaction ID = 2635704074

The transaction is showing completed but still not received my withdraw of 3608rs to my bank account.

I have not received my withdraw from 24days .

If you are unable to withdraw my funds to my bank account atleast refund my withdraw amount to my Roobet account so that I can withdraw it again .

Their customer support are only saying that they are waiting for the response from payment provider from 24days. Worst customer support . I need my withdraw of 3608rs or atleast refund my money to my Roobet account so that I can withdraw it again .

Transaction ID =2635704074

Amount = 3608rs

Date of withdraw Done = 25th April

Withdraw method = Bank Transver

Roobet Username = < username removed >

Dear AskGamblers and User,

We are currently reviewing this further with our Payment Provider. As soon as we have an update, we will let you know. Thank you for your patience.

You are sending this message to me since 24days . What is your payment provider doing . You say that the customers will receive their withdraw within 7days but it has already been 24days but still I have not received my withdraw or refund to my roobet account.

If you are unable to withdraw my funds to my bank account atleast refund my withdraw amount to my Roobet account so that I can withdraw it again.

I need my money it's very hard earned money.

Dear Roobet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

It has been already 29days since I have submmited my withdraw of 3608rs but still I have not received my withdraw to my bank account nor I have received refund .

Transaction ID =2635704074

Amount = 3608rs

Date of withdraw Done = 25th April

Withdraw method = Bank Transver

Roobet Username = < username removed >

Dear User,

I see our team is still investigating this for you, therefore they will get back to you once they have an update. Thank you greatly for your continued patience!

How much time is it gonna take for a withdrawal of only 3608rs

Its been more than 1month (30days).
Is your payment provider working in an isolated zone Or sleeping ??


You have been telling me this since 1 month,.

Is it so difficult to process a 3608rs refund.??

Please help me Ask gamblers .
It is my hard earned money . Roobet casion is a scam
#roobetscam.

I have not received my withdraw or refund since 1month.
#RoobetScam
Worst customer support.

Dear User,

Thank you for your continued patience.

Sadly, at this time we do not have an update from our Payment Provider. However, once we do we will notify you right away.

We apologize for the inconvenience here.

Its been more than 1month (30days).
Is your payment provider working in an isolated zone Or sleeping ??
I have not received my withdraw or refund since 1month.
#RoobetScam

Please help me askgamblers .

If you are unable to withdraw my funds to my bank account atleast refund my withdraw amount to my Roobet account so that I can withdraw it again.

Transaction ID =2635704074

Amount = 3608rs

Date of withdraw Done = 25th April

Withdraw method = Bank Transver

You have been telling me this since last 38days

Is it so difficult to process a 3608rs refund.??

Fake Website . Scam Roobet.

I had received my 3608rs back to my account and I initiated a new withdraw of 3608rs but it is showing completed but still I have not received it to my bank account.

Transaction ID =2723599163.

Dear Roobet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

I did a withdraw of 3608rs on 31st may but still I have not received my withdraw to my bank account..
It has already been 8days but still i have not received my withdraw to my bank account..

If you cant withdraw my funds then send back 3608rs to my roobet account so that I can place a new withdraw request.

Transaction ID =2723599163.

Dear User,

Thank you for your patience and our apologies for the delay in response.

I see our team has notified you about 20 hours ago that we identified that your withdrawal attempt with the Id 2635704074 failed and the funds were returned to your account. Shortly after the amount was credited back, as reflected in your updated balance. You can check this information in your transactions history as well.

In regards to 2723599163, we see this was successful from our end with the UTR number that has been provided to you. In this case, please contact your bank directly so they may trace this transaction for you.

Please let us know if any further assistance is needed.

Dear @Sushma,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.