Complaint #2 Rockstar Casino

Scammed by Rockstar

By Simeon S.

7 months ago

I won 920 euros, and they keep lying to me that they will approve my winnings for 6 days straight.

Every day they tell it's gonna be done today, but that never happens.

Please remove this casino, it's a scam.

After depositing for 2 months, almost every day losing my money there, and making small withdrawals like 30-100 euros came one day to win 920 euros, and they don't want to pay me for 6 days.

This site is a total scam.

Please remove it from AskGamblers before more people get scammed there!

Disputed Casino Rockstar Casino

Reason Delayed payment

Amount €920

Discussion

marin0w

• Bulgaria • 2 reviews

7 months ago

Last update since I'm 100% sure It's a scam. Made few deposits while waiting for my withdraw approval, won 100 euro and they approved it for 5 min(they saw I still trust them and decide to approve just the 100 euro". Contacted their license provider for assistance. Askgamblers I think you have to delete the casino from the site to avoid other customers being scammed from them.

marin0w

• Bulgaria • 2 reviews

7 months ago

And just to mention they was on here on askgamblers 2 days after I open the complaint replying to reviews.

marin0w

• Bulgaria • 2 reviews

7 months ago

10 days still no approval. 1 of the withdraws was approved for 170 euro but 750 euro still waiting. Meanwhile when they approved the 170 euro I made some deposits and requested 100 euro withdraw and was approved for 10 min. Workload excuse 0 legit. Still waiting.

AskGamblers

• Support Team

7 months ago

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Rockstar Casino Complaint Stats

Resolved 0 / 2

Avg. Amount $797

Avg. Complaint Duration 5 days

Avg. Response Time 7 days

Rockstar Casino Complaints

See all complaints for this casino

No payment of winnings for 2 weeks

Hello Ask Gamblers community!

I'm having a problem with Rockstar Casino.
On January 9th, I won a small amount of €560. I was playing for cash. I tried to request a withdrawal, which is limited to €500 per day, but the system kept returning an error: LС_error
I contacted support, but their recommendations to try clearing cookies and using a different browser didn't work.
On January 11th, I logged into the casino again and noticed in the profile section that my account wasn't verified. I immediately verified it and was able to request a withdrawal of €450.
I waited four days for a payout, got nothing, and contacted the chat on January 15th.
They told me payouts take 2-5 business days. I waited some more, but nothing happened.
I contacted the chat on January 19th, and again they kept promising and asking me to wait.
On January 21st, nothing had changed—the same promises and no action.
Ten business days have passed, and I can't believe their finance department is so overloaded that they can't process a cryptocurrency payout; it takes less than a minute. They simply don't want to pay.

Unresolved

€450