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Withdrawals pending since a week and have a balance of INR 1300000 in my account


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By rima999
11 months ago
Message on forum

I had requested a withdrawal of Rs. 50000 on 30/07/2025 and another withdrawal of Rs. 50000 on 02/08/2025. Both those withdrawals have been pending for a week now. I have sent multiple emails regarding this issue and nobody has bothered to respond to my emails. Whenever I spoke to chat support team, they always said it’s in queue and will be approved soon. But I’ve had enough of such automated responses from the chat team. I have Rs. 1300000 left in my account and I’m extremely worried about my funds. Hence I humbly request the AskGamblers team to intervene and get these withdrawals processed urgently. I actually want to withdraw more funds. But since these withdrawals are pending, the team has blocked me from requesting further withdrawals until the pending ones are processed.

On the whole, this rajabets is becoming very annoying when it comes to releasing payments.

Disputed Casino Rajabets Casino
Amount ₹1400000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hello,

Regarding the withdrawals it has been cleared. But after such a long long delay. Thanks AskGamblers for helping me.

But rajabets restricted my betting odds to 1.50 or above. That’s ridiculous. I’ve never seen any betting company do that to a user. Currently I’m able to place bets for markets on odds of 1.50 or above only. A humble request to remove such a strange restriction on my account. Also they have restricted my betting limits. Kindly ask them to remove such limits also.

Thanks
User name

Dear @rima999,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name loyalty-level-2
Dear team,

Few withdrawals have been cleared. But I have given few more withdrawal requests. Please ask the rajabets team to clear that also quickly. I don’t want such kind of delay again please. This has taken nearly 10 days for withdrawals to complete.

Moreover Rajabets restricted my betting odds to 1.50 or above. That’s ridiculous. I’ve never seen any betting company do that to a user. Currently I’m able to place bets for markets on odds of 1.50 or above only. A humble request to remove such a strange restriction on my account. Also they have restricted my betting limits. Kindly ask them to remove such limits also.

Thanks

Rajabets Casino Complaint Stats

Resolved 118 / 118
Avg. Amount $2,261
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
Urgent complaint regarding delayed payout and prolonged verification process

Dear Sir/Madam,


I would like to formally raise a complaint regarding a payout that has been delayed for more than six months on my Rajabets account.


Account Details:


* Username:< sent to the casino >

* User ID: < sent to the casino >


After winning an amount exceeding one million, my withdrawal was placed on hold and I was informed that additional verification was required before the payout could be processed. While I fully understand and respect the need for verification procedures, I am concerned about the timing and duration of this process.


Prior to this significant win, I had deposited funds, played regularly, and successfully received several withdrawals from my account without being asked to complete any additional verification. It was only after winning this substantial amount that my payout was suspended and subjected to an extended verification review.


Over the past six months, I have submitted the requested documents and have repeatedly followed up through email and customer support channels. Unfortunately, each inquiry has resulted in the same generic response advising me to wait, without any clear explanation, timeline, or update regarding the status of my payout.


I believe that a six-month delay is unreasonable, particularly given that I have cooperated fully with all verification requests. The continued withholding of my winnings without a clear resolution has caused significant frustration and concern.


I respectfully request your assistance in reviewing this matter and ensuring that my verification process is completed promptly so that my outstanding payout can be released without any further delay.


I would greatly appreciate a detailed update on the status of my account review, the reason for the prolonged delay, and a clear timeframe for resolution.


Thank you for your attention to this matter. I look forward to your prompt response and a fair resolution.


Yours faithfully,


lkgounder

< id sent to the casino >

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