Mark all as read

Settings

Notifications
Casino Complaints

Withdrawal Pending Due to Verification Delay


3 months ago
I am writing to submit a complaint regarding my account verification and withdrawal delay at Rajabets Casino.

I submitted my KYC documents on 15 February 2026 as requested (front and back of ID and selfie with ID). Customer support confirmed that my documents were successfully queued and are under review by the Risk Department.

However, my verification is still pending and I am unable to withdraw my funds. I have contacted support multiple times and received only standard responses asking me to wait.

My account is active and I can continue playing, but withdrawals are restricted until verification is completed. I kindly request AskGamblers team to assist in resolving this matter and ensuring a fair and timely verification process.

I am willing to provide any additional information if required.

Thank you.
Screenshot_2026-02-18-10-12-40-75_e307a3f9df9f380ebaf106e1dc980bb6.jpg Screenshot_2026-02-18-10-47-59-80_40deb401b9ffe8e1df2f1cc5ba480b12.jpg Screenshot_2026-02-18-10-47-48-96_40deb401b9ffe8e1df2f1cc5ba480b12.jpg
Disputed Casino Rajabets Casino
Amount ₹71705.22

Discussion

User name

Dear YASVANTH,

Following the submitter’s request, the complaint has been rejected.

User name loyalty-level-1
Hello,

I would like to withdraw my complaint regarding my Rajabets account verification.

The issue has been I no longer wish to continue with the complaint. Therefore, I kindly request that my complaint be closed and removed from your records.

Thank you for your time and assistance.

Regards,
Yasvanth S
User name loyalty-level-1
Dear AskGamblers Team and Rajabets,

Thank you for your response.

I have already contacted support multiple times via email and live chat but have not received any clear update regarding my verification.

Kindly review my case internally and provide a specific update on the status of my account verification, as this matter has been pending for a considerable time.

I look forward to a proper resolution.

Regards,

Yasvanth S
User name
Dear All,

Let us check this matter. For any query please reach out to [email protected]

Regards,
Team Rajabets

Rajabets Casino Complaint Stats

Resolved 112 / 112
Avg. Amount $2,031
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
Verification not completed and withdrawal request rejected

Dear Rajabets (User ID: < sent to the casino >, Account ID: < sent to the casino >).

I am writing this to express my extreme frustration regarding the rejection of my withdrawal requests (₹50,000 and ₹15,000).

I registered on Rajabets because of its high ratings on Google, but this experience is turning out to be like dealing with an unreliable local bookie.

I have already submitted all my documents to your official email ID , but there has been no response .

Here is the complete summary of my case and documents already submitted:

Nature of Winnings: My total balance is ₹1,09,301.50. I want to state clearly that I won this amount purely through Cricket Multibets in the Sportsbook.

I have NOT played any casino games and I have NOT used any bonuses. This is my hard-earned cash money. Current Location: I am currently working in Qatar. I have been completely transparent about my residency from the start. Documents Already Emailed:

I have already provided the following to your official support channel: Indian Identity: Aadhaar Card (Front & Back) and PAN Card.Work & Residency Proof: My Qatar ID and my Indian Passport (sent to verify my current location in Qatar).Mandatory Selfie: A clear photo of me holding my Original ID Card along with a white paper where "RAJABETS" and the Current Date are clearly handwritten. Transaction Evidence: Screenshots of all my Deposits and my Winning Cricket Bet Slips.Despite me providing every single proof required for a professional KYC process, my withdrawals were rejected.

This is highly unprofessional. I am attaching EVERYTHING again to this email (Aadhaar, PAN, Qatar ID, Passport, Date-verified Selfie, and Bet Slips). I demand that you verify my account immediately and process my pending withdrawals without any further excuses. If Rajabets is truly a top-rated platform, prove it by resolving this now.

User ID: < sent to the casino >

Chart Pointer
23h left
₹109,301