3 months ago
I am writing to submit a complaint regarding my account verification and withdrawal delay at Rajabets Casino.
I submitted my KYC documents on 15 February 2026 as requested (front and back of ID and selfie with ID). Customer support confirmed that my documents were successfully queued and are under review by the Risk Department.
However, my verification is still pending and I am unable to withdraw my funds. I have contacted support multiple times and received only standard responses asking me to wait.
My account is active and I can continue playing, but withdrawals are restricted until verification is completed. I kindly request AskGamblers team to assist in resolving this matter and ensuring a fair and timely verification process.
I am willing to provide any additional information if required.
Thank you.
I submitted my KYC documents on 15 February 2026 as requested (front and back of ID and selfie with ID). Customer support confirmed that my documents were successfully queued and are under review by the Risk Department.
However, my verification is still pending and I am unable to withdraw my funds. I have contacted support multiple times and received only standard responses asking me to wait.
My account is active and I can continue playing, but withdrawals are restricted until verification is completed. I kindly request AskGamblers team to assist in resolving this matter and ensuring a fair and timely verification process.
I am willing to provide any additional information if required.
Thank you.
AskGamblers
2 months ago
• Support Team
Dear YASVANTH,
Following the submitter’s request, the complaint has been rejected.
2 months ago
Hello,
I would like to withdraw my complaint regarding my Rajabets account verification.
The issue has been I no longer wish to continue with the complaint. Therefore, I kindly request that my complaint be closed and removed from your records.
Thank you for your time and assistance.
Regards,
Yasvanth S
I would like to withdraw my complaint regarding my Rajabets account verification.
The issue has been I no longer wish to continue with the complaint. Therefore, I kindly request that my complaint be closed and removed from your records.
Thank you for your time and assistance.
Regards,
Yasvanth S
3 months ago
Dear AskGamblers Team and Rajabets,
Thank you for your response.
I have already contacted support multiple times via email and live chat but have not received any clear update regarding my verification.
Kindly review my case internally and provide a specific update on the status of my account verification, as this matter has been pending for a considerable time.
I look forward to a proper resolution.
Regards,
Yasvanth S
Thank you for your response.
I have already contacted support multiple times via email and live chat but have not received any clear update regarding my verification.
Kindly review my case internally and provide a specific update on the status of my account verification, as this matter has been pending for a considerable time.
I look forward to a proper resolution.
Regards,
Yasvanth S
Rajabets Casino
3 months ago
• Representative
Dear All,
Let us check this matter. For any query please reach out to [email protected]
Regards,
Team Rajabets
Let us check this matter. For any query please reach out to [email protected]
Regards,
Team Rajabets
Rajabets Casino Complaint Stats
Resolved
112 / 112
Avg. Amount
$2,031
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
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