Dear AskGamblers Team ,
When I tried to withdraw my money it was cancelled and verification was placed on 24th Sept 2023. I submitted the required document on the same day but till now it's not yet updated. When I contact the support team they say there is no concrete time period( this is not the correct way to say when we ask about a timeline).
My user ID is < username removed >
I am in need of money urgently and my deposit is stuck in Rajabets.
Please advise/help.
Note: they do not provide any reference number for verification.
Dear all,
Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Rajabets Casino management acted in accordance with their Terms and Conditions.
Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.
User have violated Rajabets Terms and Conditions and AML policy,
https://rajabets.com/en/pages/terms-and-conditions
3.1. Single Account
12.3. Anti-Money Laundering & Counter-Terrorist Financing
As user have agreed and received his refund of 100,000 INR on 17/10/2023, we kindly request this case to be closed.
Best regards,
Team Rajabets
I have not violated any policy. Please help me to get my money.
Relevant details are shared through e-mail, for your information.
Rajabets Casino Complaint Stats
Screenshot