Hi, my username is < removed > on Rajabets casino, I am playing since 2 months, I have submitted documents for verification on 6th March. It has been over 2 weeks but its still showing waiting and no transparency for the account to be verified, livechat responds with same bot answers. Kindly look into it and verify my documents so we can play further knowing we’ll be able to withdraw our winnings.
Dear @Jogsa,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
The document that you have provided is processing on the authorized provider's end, you can follow the status through your profile.
If you have any additional questions, do not hesitate to contact us back in LiveChat or via email at [email protected] and we will be glad to help you.
It is reported that you have recently provided the requested documents, kindly wait for a while for your verification documents to be checked and processed by the authorized provider.
If you have any additional questions, do not hesitate to contact us back in LiveChat or via email at [email protected] and we will be glad to help you.
Rajabets Casino Complaint Stats
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