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Verification delay of my account


2 years ago

It's been 10 days but Rajabet not verifying my documents, I don't know why they didn't ask me for verification for previous withdrawals, but when I'm trying to withdraw huge amount asking verification. And the support team is very bad. And requesting you Askgamblers please resolve my issue and resolve the issue as soon as possible. And support team is verification is in queue you can play the games, how I can play without withdrawal, if the withdrawal is working that time only we can play in Rajabet and they losing the trust from users.

Disputed Casino Rajabets Casino

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Rajabets Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-2
Hello askgamblers


Requesting you don't close the case ...
My last deposit in gani1224 is 20000 and which is greater then from account pandu12 . Please consider gani1224 and refund my 20k to last transaction bank account.
User name
Hello Askgamblers,

You can find the details on the email we have sent, and you can also find that user have created multiple accounts and reason also clarified on the email. Since user is informed, his refund will be credited to his account pandu24. We request this case to be closed.

Best regards,
Team Rajabets
User name loyalty-level-2
Hello Rajabets


Apologies for that, have created the account due to the verification delay only ,
I thought we can play from the other id.. if it is wrong please apologise and let me play from ganu11224 user ID. Requesting you please activate my account.


Dear askgamblers

I apologied to rajabets..
And that is done due to the verification delay only.. anh verification doenot take 20days. 30 days..
So requesting you please help here and let me play from gani1224 account . Because
1lakh rupee is on hold in gani1224 account.
So please help here.




I promise never do again

Rajabets Casino Complaint Stats

Resolved 116 / 116
Avg. Amount $2,200
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
Verification not completed and withdrawal request rejected

Dear Rajabets (User ID: < sent to the casino >, Account ID: < sent to the casino >).

I am writing this to express my extreme frustration regarding the rejection of my withdrawal requests (₹50,000 and ₹15,000).

I registered on Rajabets because of its high ratings on Google, but this experience is turning out to be like dealing with an unreliable local bookie.

I have already submitted all my documents to your official email ID , but there has been no response .

Here is the complete summary of my case and documents already submitted:

Nature of Winnings: My total balance is ₹1,09,301.50. I want to state clearly that I won this amount purely through Cricket Multibets in the Sportsbook.

I have NOT played any casino games and I have NOT used any bonuses. This is my hard-earned cash money. Current Location: I am currently working in Qatar. I have been completely transparent about my residency from the start. Documents Already Emailed:

I have already provided the following to your official support channel: Indian Identity: Aadhaar Card (Front & Back) and PAN Card.Work & Residency Proof: My Qatar ID and my Indian Passport (sent to verify my current location in Qatar).Mandatory Selfie: A clear photo of me holding my Original ID Card along with a white paper where "RAJABETS" and the Current Date are clearly handwritten. Transaction Evidence: Screenshots of all my Deposits and my Winning Cricket Bet Slips.Despite me providing every single proof required for a professional KYC process, my withdrawals were rejected.

This is highly unprofessional. I am attaching EVERYTHING again to this email (Aadhaar, PAN, Qatar ID, Passport, Date-verified Selfie, and Bet Slips). I demand that you verify my account immediately and process my pending withdrawals without any further excuses. If Rajabets is truly a top-rated platform, prove it by resolving this now.

User ID: < sent to the casino >

Status solved Resolved