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Verification delay for more than 5 days


1 year ago
Hi I am writing this complaint to address the issue of verification delay for more than 5 days and I am not even getting any replies from Rajabet email support.

Even after emailing their email support they didn’t even reply or give any response

It has been 5 days since I submitted all the required documents for account
verification. However, my account status still it shows as "waiting," and there has been no progress on the verification process.

I have reached out to the Rajabets Live Chat support multiple times, but I have not received any clear information regarding a timeline for verification.

Kindly request you to help me in this matter as i need my funds

Amount held in account 101456

You can see attach files that I have upload the required documents and they are not even responding the email.
Disputed Casino Rajabets Casino
Amount ₹101456

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear AskGamblers,

You can closed the case now as I got the money.

Note for everyone
Never use Rajabets casino.
User name
Dear All,

It is reported that this users case was already closed as the users account was verified and the funds were received by the user.
User name loyalty-level-2
Dear all,

My account is verified still Rajabets casino is not processing my withdrawal and kept that in “waiting” since more than 72 hours.
They are not willing to give the user’s funds.
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Rajabets Casino Complaint Stats

Resolved 116 / 116
Avg. Amount $2,200
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
Verification not completed and withdrawal request rejected

Dear Rajabets (User ID: < sent to the casino >, Account ID: < sent to the casino >).

I am writing this to express my extreme frustration regarding the rejection of my withdrawal requests (₹50,000 and ₹15,000).

I registered on Rajabets because of its high ratings on Google, but this experience is turning out to be like dealing with an unreliable local bookie.

I have already submitted all my documents to your official email ID , but there has been no response .

Here is the complete summary of my case and documents already submitted:

Nature of Winnings: My total balance is ₹1,09,301.50. I want to state clearly that I won this amount purely through Cricket Multibets in the Sportsbook.

I have NOT played any casino games and I have NOT used any bonuses. This is my hard-earned cash money. Current Location: I am currently working in Qatar. I have been completely transparent about my residency from the start. Documents Already Emailed:

I have already provided the following to your official support channel: Indian Identity: Aadhaar Card (Front & Back) and PAN Card.Work & Residency Proof: My Qatar ID and my Indian Passport (sent to verify my current location in Qatar).Mandatory Selfie: A clear photo of me holding my Original ID Card along with a white paper where "RAJABETS" and the Current Date are clearly handwritten. Transaction Evidence: Screenshots of all my Deposits and my Winning Cricket Bet Slips.Despite me providing every single proof required for a professional KYC process, my withdrawals were rejected.

This is highly unprofessional. I am attaching EVERYTHING again to this email (Aadhaar, PAN, Qatar ID, Passport, Date-verified Selfie, and Bet Slips). I demand that you verify my account immediately and process my pending withdrawals without any further excuses. If Rajabets is truly a top-rated platform, prove it by resolving this now.

User ID: < sent to the casino >

Status solved Resolved