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Verification and withdrawal issue


2 years ago

Hello AskGamblers,

In Raja bet app when I asked them to withdraw the my winning money they said to do verification before withdrawal request so I uploaded the required documents forRajabets to do KYC verification. It has been 10 days and still, the status is waiting. I expect you to intervene and please check this. Every time I ask the support team, they keep on saying it's in a queue. They are not allowing me to withdraw my winning money only . Also, I am not sure how long Rajabets usually takes to verify the documents and please please help me with this. For your reference i attached the some screenshots also

Amount in Rajabets 225000


Disputed Casino Rajabets Casino
Amount ₹225000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
The issue has been resolved. I'm happy now . Please take back my complaint . I extend my heartfelt thanks to Rajabets for their exceptional service.

Thank you
User name loyalty-level-2
I am grateful to rajabets and the AskGamblers team for their assistance in verifying my account. After receiving a call from the rajabets team, they assured me that my verification would be completed once the complaint is revoked. Therefore, I would like to withdraw my complaint from AskGamblers. I extend my heartfelt thanks to Rajabets for their exceptional service.

Thank you so much @Askgmablers & @Rajabet
User name loyalty-level-2
Still im unable to withdraw the my winning amount. Why?


Dear @askgamblers kindly help me to solve this issue

Rajabets Casino Complaint Stats

Resolved 114 / 114
Avg. Amount $2,000
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
Verification not completed and withdrawal request rejected

Dear Rajabets (User ID: < sent to the casino >, Account ID: < sent to the casino >).

I am writing this to express my extreme frustration regarding the rejection of my withdrawal requests (₹50,000 and ₹15,000).

I registered on Rajabets because of its high ratings on Google, but this experience is turning out to be like dealing with an unreliable local bookie.

I have already submitted all my documents to your official email ID , but there has been no response .

Here is the complete summary of my case and documents already submitted:

Nature of Winnings: My total balance is ₹1,09,301.50. I want to state clearly that I won this amount purely through Cricket Multibets in the Sportsbook.

I have NOT played any casino games and I have NOT used any bonuses. This is my hard-earned cash money. Current Location: I am currently working in Qatar. I have been completely transparent about my residency from the start. Documents Already Emailed:

I have already provided the following to your official support channel: Indian Identity: Aadhaar Card (Front & Back) and PAN Card.Work & Residency Proof: My Qatar ID and my Indian Passport (sent to verify my current location in Qatar).Mandatory Selfie: A clear photo of me holding my Original ID Card along with a white paper where "RAJABETS" and the Current Date are clearly handwritten. Transaction Evidence: Screenshots of all my Deposits and my Winning Cricket Bet Slips.Despite me providing every single proof required for a professional KYC process, my withdrawals were rejected.

This is highly unprofessional. I am attaching EVERYTHING again to this email (Aadhaar, PAN, Qatar ID, Passport, Date-verified Selfie, and Bet Slips). I demand that you verify my account immediately and process my pending withdrawals without any further excuses. If Rajabets is truly a top-rated platform, prove it by resolving this now.

User ID: < sent to the casino >

Status solved Resolved