Mark all as read

Settings

Notifications
Casino Complaints

Rajabets verification issue going on since December 19th


1 year ago

Dear AskGamblers,

I am writing to raise a concern regarding my account with Rajabets. It has been over 15 days, and they have provided almost no updates about the verification of my documents. Instead, I keep receiving these automated replies at the end of the time period, which seems intended to delay the process.

Due to the lack of document verification, I am unable to withdraw my funds. I am in urgent need of these funds for my basic needs and kindly request Rajabets to complete the verification process at the earliest.

AskGamblers, I sincerely request your assistance in resolving this matter as soon as possible.

Thank you for your attention to this issue.

Rajabets id nexas3762

Disputed Casino Rajabets Casino

Discussion

User name

Dear @nexas3762,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello Dear Dipanshu,

It is reported that your verification is already resulted and completed. Is there anything that we may help you with?

If you have any additional questions, do not hesitate to contact us back in LiveChat or via email at [email protected] and we will be glad to help you.
User name loyalty-level-2
Dear @askgamblers
Please help me to get it approved my verification. Now it's really disgusting that they have freezed the withdrawal process
User name loyalty-level-2
Dear @Rajabets casino
Please approve it now....it has been more than 24 days.

Rajabets Casino Complaint Stats

Resolved 118 / 118
Avg. Amount $2,261
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
Urgent complaint regarding delayed payout and prolonged verification process

Dear Sir/Madam,


I would like to formally raise a complaint regarding a payout that has been delayed for more than six months on my Rajabets account.


Account Details:


* Username:< sent to the casino >

* User ID: < sent to the casino >


After winning an amount exceeding one million, my withdrawal was placed on hold and I was informed that additional verification was required before the payout could be processed. While I fully understand and respect the need for verification procedures, I am concerned about the timing and duration of this process.


Prior to this significant win, I had deposited funds, played regularly, and successfully received several withdrawals from my account without being asked to complete any additional verification. It was only after winning this substantial amount that my payout was suspended and subjected to an extended verification review.


Over the past six months, I have submitted the requested documents and have repeatedly followed up through email and customer support channels. Unfortunately, each inquiry has resulted in the same generic response advising me to wait, without any clear explanation, timeline, or update regarding the status of my payout.


I believe that a six-month delay is unreasonable, particularly given that I have cooperated fully with all verification requests. The continued withholding of my winnings without a clear resolution has caused significant frustration and concern.


I respectfully request your assistance in reviewing this matter and ensuring that my verification process is completed promptly so that my outstanding payout can be released without any further delay.


I would greatly appreciate a detailed update on the status of my account review, the reason for the prolonged delay, and a clear timeframe for resolution.


Thank you for your attention to this matter. I look forward to your prompt response and a fair resolution.


Yours faithfully,


lkgounder

< id sent to the casino >

Chart Pointer
57h left
₹1,352,000,000