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Rajabets failed to credit my deposit 10K INR


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By satz27
2 years ago

On June 6th, I initiated 10K INR via UPI.

Usually, the deposit takes between 1 to 30 minutes. But this time, it's not hours but days.

At the time of writing this, it's been 6 days since Rajabets failed to credit my deposit.

UPI reference ID - 415849262997

Transaction key - 39dded­cb-­e9f­1-4­aea­-97­12-­322­e9a­5a5c44

Disputed Casino Rajabets Casino
Amount ₹10000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I can confirm the deposit has been credited to my account. Thanks to AskGamblers.
User name loyalty-level-2
Attaching the conversation screenshots from the chat support.
As you can see in the conversations, I have shared the bank statement from the date of deposit.
IMG_1775.png
User name
Hello Dear Satish,

Could you please contact with live support or with our Telegram support regarding this matter? We need supporting documents from your end.

Best regards,
Team Rajabets

Rajabets Casino Complaint Stats

Resolved 118 / 118
Avg. Amount $2,261
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
Urgent complaint regarding delayed payout and prolonged verification process

Dear Sir/Madam,


I would like to formally raise a complaint regarding a payout that has been delayed for more than six months on my Rajabets account.


Account Details:


* Username:< sent to the casino >

* User ID: < sent to the casino >


After winning an amount exceeding one million, my withdrawal was placed on hold and I was informed that additional verification was required before the payout could be processed. While I fully understand and respect the need for verification procedures, I am concerned about the timing and duration of this process.


Prior to this significant win, I had deposited funds, played regularly, and successfully received several withdrawals from my account without being asked to complete any additional verification. It was only after winning this substantial amount that my payout was suspended and subjected to an extended verification review.


Over the past six months, I have submitted the requested documents and have repeatedly followed up through email and customer support channels. Unfortunately, each inquiry has resulted in the same generic response advising me to wait, without any clear explanation, timeline, or update regarding the status of my payout.


I believe that a six-month delay is unreasonable, particularly given that I have cooperated fully with all verification requests. The continued withholding of my winnings without a clear resolution has caused significant frustration and concern.


I respectfully request your assistance in reviewing this matter and ensuring that my verification process is completed promptly so that my outstanding payout can be released without any further delay.


I would greatly appreciate a detailed update on the status of my account review, the reason for the prolonged delay, and a clear timeframe for resolution.


Thank you for your attention to this matter. I look forward to your prompt response and a fair resolution.


Yours faithfully,


lkgounder

< id sent to the casino >

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