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Rajabets Casino - Pending verification for a week now

74 hours left for Rajabets Casino to respond.
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Complaint Info

Disputed casino

Rajabets Casino

Amount

₹ 150000

Posted on January 11, 2025

I have uploaded my required documents for verification to this website on 6th of January and they still haven't verified it. When I contact their support they give excuses and do not give any timeframe. They just want to illegally hold on to my money. Please ask gamblers I am begging you to help me with this.

AskGamblers
Posted on January 11, 2025

Dear @Impaler14,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Posted on January 11, 2025

Hi I currently have 80000 INR in my account which they are not letting me withdraw with verification. I have already submitted the verification but they aren't doing anything about it.

AskGamblers
Posted on January 14, 2025

Dear Rajabets Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on January 14, 2025

Dear All,

The user is required to provide a bank statement of the account that the user made deposits from and withdrawal requests to.

Regards,
Team Rajabets

Posted on January 14, 2025

Hi AskGamblers,
This request from the casino is false as I did not use a bank account to upload funds into the account, I used crypto usdt to upload funds so they have no rights to ask for my bank statement. Also today they asked me for my phone bill which I already provided. I believe they are doing this just to delay me and nothing else. Please see to this

Posted on January 17, 2025

Dear All,

The user is required to provide a bank statement of his bank account to proceed with verification.

Regards,
Team Rajabets

Posted on January 17, 2025

Dear Rajabets team,
How are you not able to understand that I didn't use a bank account to deposit, I used crypto usdt to deposit so on what basis are you asking me for bank account statement and also which bank account would you even want? I have multiple bank accounts but I only need to provide you with the one which I used to deposit and I already mentioned that I didn't use a bank account to deposit. Also your team on live support clearly told me that the only document they now require from me for successfully processing my withdrawal is my phone bill which I have already attached in your site.

Posted on January 17, 2025

askgamblers please note that even after repeatedly telling them that I used a crypto deposit and not a bank transfer, they are asking me for bank account statement. I don't mind providing them the statement but which account would I even show them since I didn't even use any bank account.

Posted on January 21, 2025

Dear All,

The user is required to provide a bank statement of the account that the user made deposits from and withdrawal requests to. The bank statement must include the transactions made within the last 6 months.

Regards,
Team Rajabets

AskGamblers
Posted on January 21, 2025

Dear @Impaler14,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Rajabets Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Rajabets Casino Complaints

  • 50 of 51 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 1,914 USD avg amount

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