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Rajabets Casino - Not closing my account

RESOLVED

Complaint Info

Disputed casino

Rajabets Casino
Posted on January 10, 2025

Hi,
I sent a mail to Rajabets to close my account.But they are not responding.Due to my addiction issue I lost lakhs of rupees.
I sent follow up mails to close my account.But they are not at all responding.
Attaching email screenshot.

Requesting Rajabets team to permanently close my account.Take immediate action so that I don't became bankrupt.

AskGamblers
Posted on January 10, 2025

Dear @kvranapratap,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
Posted on January 13, 2025

Dear Rajabets Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on January 14, 2025

Hello there,

Can you please provide your Rajabets username and registered email address to our website?

Regards,
Team Rajabets

AskGamblers
Posted on January 14, 2025

Dear Rajabets Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on January 17, 2025

Hello,

Let us look into this matter. The user would be notified accordingly.

Regards,
Team Rajabets

Posted on January 17, 2025

Hi Askgamblers,

Iam withdrawing the compliant as my issue is resolved.

Thanks,
K V Ramana Reddy

AskGamblers
Posted on January 17, 2025

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.