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My withdrawals have been delayed since a week and no response from the support team


My username is < sent to the casino > on rajabets. This has been the worst betting platform I’ve ever used. 6 of my withdrawals are pending since so long. 2 withdrawals of Rs. 100000 and Rs. 50000 is been pending since a week and the support team is doing nothing about it. They are just ignoring my emails and messages. I’m literally fed up speaking to them. I need AskGamblers to intervene and find a resolution. As there’s further Rs. 2300000 in my account and Rajabets is trying to cheat me here. When I started to make winnings, they have delayed the withdrawals and doing all this nonsense. Until then everything was fine.

Something needs to be done urgently as I’m scared if my funds will be stolen by Rajabets. I’ve never seen any other betting platform delaying their withdrawals for more than 24 hours. But this particular rajabets have kept my withdrawals pending since 7 days now and that’s not at all acceptable. Something needs to be done urgently.

I’m attaching the screenshots from the rajabets account showing all the pending withdrawals and my account details. All the circled images are the pending withdrawals. Kindly do something urgently please.

Disputed Casino Rajabets Casino
Amount ₹2561972

Discussion

User name

Dear @hizam99,

The AskGamblers Complaint Team is kindly asking you to let us know if you consider the complaint resolved. Please note that in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

We would also like to use the occasion and remind you to contact our team and request the reopening of a complaint in case something goes wrong with your outstanding payment/s.

Thanks in advance for your cooperation.

User name loyalty-level-2
Yet again the Same response from rajabets. They are just prolonging this matter and buying time so that they can delay my withdrawals. I clearly can’t accept a withdrawal of Rs. 100000 to be processed in 14-20 days time. Considering the fact that my daily withdrawal limit on Rajabets is Rs. 150000. Hence, I need an assurance from Rajabets team that all my withdrawals moving forward will be processed within 24-48 hours.

@rajabets team need to give a guarantee here and process my withdrawals accordingly in future. As it’s still taking 14-20 days for a withdrawal of Rs. 100000 to be processed. Infact there’s a withdrawal of Rs. 100000 pending from 04/06/2026 which is 7 days back. They are just constantly delaying my withdrawals even after repeated follow ups. Also I have Rs. 2500000 still left in my account and I need those funds urgently. I’m extremely worried about my funds.

@ask gamblers

Kindly ask Rajabets to give a written confirmation here that all withdrawals moving forward will be processed within 24-48 hours. Because otherwise this issue is getting delayed over and over. It’s been 3 months since this case has been opened and it’s not going anywhere.

Kindly do the needful.

Username: hizam999
User name

Dear @hizam99,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear All,

As per our check we see that the users last withdrawal was completed and the transaction requests after that are also being processed the same.

There is no further action can be taken or required as it is on a regular process.

For any query please e-mail to [email protected]

Regards,
Team Rajabets

Rajabets Casino Complaint Stats

Resolved 119 / 119
Avg. Amount $2,242
Avg. Complaint Duration 15 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
Unreasonable delay in the account verification process

Hi AskGamblers Team,

I am submitting this complaint regarding the unreasonable delay in the account verification process on my Rajabets account.

My Rajabets account currently has an available balance of approximately ₹7,27,000. To access my funds, I was instructed to complete the account verification process before withdrawals could be processed.

I promptly submitted all the requested verification documents. However, it has now been six days, and my verification status is still showing "Waiting." Despite contacting the live support team multiple times, I have not received any meaningful assistance. I have only been advised to wait.

I have fully complied with all verification requirements and have provided every document requested by Rajabets. The continued delay is preventing me from accessing my own funds and has caused significant inconvenience.

I have attached all the relevant supporting documents and evidence, including the requested verification documents, screenshots, and other proofs related to my account and verification process. I kindly request that these be reviewed while investigating my complaint.

I respectfully request that AskGamblers assist in resolving this matter by contacting Rajabets and encouraging them to:

Complete my account verification without any further unnecessary delay.

Enable withdrawals from my account immediately after verification is completed.

I appreciate AskGamblers' assistance in helping to resolve this matter fairly and promptly.

Chart Pointer
35h left
₹727,000
Urgent complaint regarding delayed payout and prolonged verification process

Dear Sir/Madam,


I would like to formally raise a complaint regarding a payout that has been delayed for more than six months on my Rajabets account.


Account Details:


* Username:< sent to the casino >

* User ID: < sent to the casino >


After winning an amount exceeding one million, my withdrawal was placed on hold and I was informed that additional verification was required before the payout could be processed. While I fully understand and respect the need for verification procedures, I am concerned about the timing and duration of this process.


Prior to this significant win, I had deposited funds, played regularly, and successfully received several withdrawals from my account without being asked to complete any additional verification. It was only after winning this substantial amount that my payout was suspended and subjected to an extended verification review.


Over the past six months, I have submitted the requested documents and have repeatedly followed up through email and customer support channels. Unfortunately, each inquiry has resulted in the same generic response advising me to wait, without any clear explanation, timeline, or update regarding the status of my payout.


I believe that a six-month delay is unreasonable, particularly given that I have cooperated fully with all verification requests. The continued withholding of my winnings without a clear resolution has caused significant frustration and concern.


I respectfully request your assistance in reviewing this matter and ensuring that my verification process is completed promptly so that my outstanding payout can be released without any further delay.


I would greatly appreciate a detailed update on the status of my account review, the reason for the prolonged delay, and a clear timeframe for resolution.


Thank you for your attention to this matter. I look forward to your prompt response and a fair resolution.


Yours faithfully,


lkgounder

< id sent to the casino >

Status rejected Rejected
₹1,352,000,000