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My deposit amount not credited


1 year ago

On March 1st, i made a deposit by transferring Rs 8000 to my Rajabets account through a UPI payment from Paytm.

The amount got deducted from my bank account, and the transaction in Rajabets was showing the transaction as cancelled.

I made multiple follow-ups using live chat and email communication.

Rajabets is saying the amount is not credited to the beneficiary account.

But my upi transaction is showing as a success and amount deducted from my account.

Attaching payment proof and my bank statement.

Also, email compliance and Rajabets deposit transaction screenshot.

Disputed Casino Rajabets Casino
Amount ₹8000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name
Hi Askgamblers,
Rajabets deposited money to my account today.

Please mark this compliant as resolved.
User name
I have sent my bank statement in reply to your mail.
Attached the mail screenshots and bank statement here.
Live support people are always saying my issue is pending with financial department.
User name
Hello Dear Venkata,

Your bank statement is not yet received by our end. Kindly contact Live Support and share your bank statement.

Best Regards,
Team Rajabets

Rajabets Casino Complaint Stats

Resolved 116 / 116
Avg. Amount $2,200
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
Verification not completed and withdrawal request rejected

Dear Rajabets (User ID: < sent to the casino >, Account ID: < sent to the casino >).

I am writing this to express my extreme frustration regarding the rejection of my withdrawal requests (₹50,000 and ₹15,000).

I registered on Rajabets because of its high ratings on Google, but this experience is turning out to be like dealing with an unreliable local bookie.

I have already submitted all my documents to your official email ID , but there has been no response .

Here is the complete summary of my case and documents already submitted:

Nature of Winnings: My total balance is ₹1,09,301.50. I want to state clearly that I won this amount purely through Cricket Multibets in the Sportsbook.

I have NOT played any casino games and I have NOT used any bonuses. This is my hard-earned cash money. Current Location: I am currently working in Qatar. I have been completely transparent about my residency from the start. Documents Already Emailed:

I have already provided the following to your official support channel: Indian Identity: Aadhaar Card (Front & Back) and PAN Card.Work & Residency Proof: My Qatar ID and my Indian Passport (sent to verify my current location in Qatar).Mandatory Selfie: A clear photo of me holding my Original ID Card along with a white paper where "RAJABETS" and the Current Date are clearly handwritten. Transaction Evidence: Screenshots of all my Deposits and my Winning Cricket Bet Slips.Despite me providing every single proof required for a professional KYC process, my withdrawals were rejected.

This is highly unprofessional. I am attaching EVERYTHING again to this email (Aadhaar, PAN, Qatar ID, Passport, Date-verified Selfie, and Bet Slips). I demand that you verify my account immediately and process my pending withdrawals without any further excuses. If Rajabets is truly a top-rated platform, prove it by resolving this now.

User ID: < sent to the casino >

Status solved Resolved