2 years ago
Its been 5 days since i have submitted needed documents however Rajabets.com is not verifying my account.
The status still shows as 'waiting' since day 1. I checked with Live chat support team few times and their answer is ' there is no concrete timeline' for verification (??). I am a first time player. I only have 1 account with Rajabets and have used single bank account for all my transactions till now.
Not sure why Rajabets.com is harrasing their players like this.
Amount held in account 182800
The status still shows as 'waiting' since day 1. I checked with Live chat support team few times and their answer is ' there is no concrete timeline' for verification (??). I am a first time player. I only have 1 account with Rajabets and have used single bank account for all my transactions till now.
Not sure why Rajabets.com is harrasing their players like this.
Amount held in account 182800
AskGamblers
2 years ago
• Support Team
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
Dear @Dijoy,
We would also like to use the occasion and remind you to contact our team and request the reopening of a complaint in case something goes wrong with your outstanding payment/s.
We thank both parties for their assistance during the complaint process.
2 years ago
Dear Askgamblers Team,
My verification is completed on the Rajabets portal. I received a call from them as well assuring me that the withdrawals will be enabled immediately after closing the complaint and hence kindly resolve the complaint. Incase the withdrawals are still disabled or blocked the case may have to be reopened.
Thanking everyone involved in the process.
My verification is completed on the Rajabets portal. I received a call from them as well assuring me that the withdrawals will be enabled immediately after closing the complaint and hence kindly resolve the complaint. Incase the withdrawals are still disabled or blocked the case may have to be reopened.
Thanking everyone involved in the process.
Rajabets Casino
2 years ago
• Representative
Hello Dear Aadesh,
It is reported that your documents are being checked for verification as you were informed.
Best regards,
Team Rajabets
It is reported that your documents are being checked for verification as you were informed.
Best regards,
Team Rajabets
2 years ago
Dear Rajabets Team,
This is the same reply you are giving as on 30th April.
We started the verification process last month. Its been over 15 days and still you have not completed my verification. The additional aforementioned documents ( which you describing as recently provided) were also been uploaded for your review on 27th April.
Its such a bitter and discouraging experience for us as a player that we feel Rajabets Casino is intentionally delaying the verification and holding the winnings of such a small amount.
Dear Askgamblers team,
Please note that the Rajabets casino has not yet taken my bank statement up for processing yet as they claimed in their reply as the status of processing as of now is showing still the same
' waiting' since 27th April. Attaching Screenshots as the proof for your reference.
Also to be noted that Casino is filing the same reply as they did before. This way casino is delaying the verification and subsequently holding the amount .
This is the same reply you are giving as on 30th April.
We started the verification process last month. Its been over 15 days and still you have not completed my verification. The additional aforementioned documents ( which you describing as recently provided) were also been uploaded for your review on 27th April.
Its such a bitter and discouraging experience for us as a player that we feel Rajabets Casino is intentionally delaying the verification and holding the winnings of such a small amount.
Dear Askgamblers team,
Please note that the Rajabets casino has not yet taken my bank statement up for processing yet as they claimed in their reply as the status of processing as of now is showing still the same
' waiting' since 27th April. Attaching Screenshots as the proof for your reference.
Also to be noted that Casino is filing the same reply as they did before. This way casino is delaying the verification and subsequently holding the amount .
Rajabets Casino Complaint Stats
Resolved
114 / 114
Avg. Amount
$2,000
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Screenshot