My username is < username removed >. I deposited 90k inr on 11th March and won 106000 inr. I tried withdrawal, they have been asking me for document verification since then. I uploaded documents, sometimes it was approved then sometimes they were asking me to re-upload and rejecting the same. Most frustrating part is the support on chat, they just copy paste the same answer and don't help customer. I feel like that I will never even get my deposit back.
My documents are still in waiting status, it's been 22 days now for just documents verification, meanwhile I am unable to access any games and withdraw money.
I request here to resolve the matter at the earliest.
Update: username < username removed >
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Finally after the 42 days continuously stressful follow up, with your efforts. My verification is completed and I was able to withdraw my amount. But I will never going to deposit and play again on rajabets as they lost my trust.
Pls close the complaint
The users verification process was resulted and the funds were withdrawn by the user. We request this case to be closed.
Regards,
Team Rajabets
I have already reverted 4 days back that , i re-uploded the bank statements . i am expecting a revert from you about documents verification . Also my contact details are correct . i am attaching screenshot of documents upload timeline and my account details. this is very frustating that after 3 days Rajabets team are responding about user revert instead of going in their own system and verify the process.
its been more than 40 days now that my bank statement are still not verified . please find attached screenshot and request you to respond promptly.
Rajabets Casino Complaint Stats
Screenshot