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Rajabets Casino - Delayed in verification

RESOLVED

Complaint Info

Disputed casino

Rajabets Casino
Posted on December 23, 2024

Hello Askgamblers,

I have uploaded the required documents for rajabets to do kyc verification, it's been 10 days and still the status is waiting. I expecting you to intervene here to check the status as live chat is not giving me the right information.

Also I am not sure how long casino's usually takes to verify the documents and please let me know if you need any additional information required.

Posted on December 26, 2024

Any update. Now its more than 12 days and no response from Rajabet

AskGamblers
Posted on December 28, 2024

Dear Rajabets Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Posted on December 30, 2024

Dear all,

This complaint has been reopened as per Rajabets Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Posted on January 3, 2025

Dear All,

Let us look into this matter.

Regards,
Team Rajabets

Posted on January 4, 2025

Dear Rajabet,

There is no update from your end. Now its more than 20 days and still its shown as waiting.

Request you to look into this on urgent basis.

Dear Askgamblers,

Please help me to resolve this on urgent basis.

Dileep Sharma

Posted on January 7, 2025

Hello All,

It is reported that the user is required to provide a bank statement of the accounts that he made deposits from and withdrawals to.

Regards,
Team Rajabets

AskGamblers
Posted on January 8, 2025

Dear @Dkkomal,

The AskGamblers Complaint Team is kindly asking you to assist the Rajabets Casino team further and send the required verification paperwork.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.

Posted on January 9, 2025

Dear askgamblers @rajabets casino,

I have uploaded bank statement for your review. Please let me know when i will be able to use my fund for withdrawal.

Regards
Dileep

Posted on January 12, 2025

It's been 32 days since I submitted needed documents however Rajabets.com has not verified my account. The status still shows as waiting. Rajabets Live chat support team their answer is there is no concrete timeline for verification ?????. I have only one account with Rajabets and I have used only one account for all my transactions till now. Bank Statement is also uploaded for verification but no response from Rajabets. Please help me to resolve this on urgent basis.

Posted on January 12, 2025

All bank account used for withdrawal and deposit the fund are attached for review. Still its shown as waiting. Please resolve this.

Rajabets Casino Complaints

  • 50 of 51 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 1,914 USD avg amount

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