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Amount of 160000 missing


2 years ago

I have been active member of Rajabets from last 2years and I used to withdraw normally but when I won 160000they are not verifying my account and it is in waiting from last 36 days.I don't understand what is wrong with Rajabets kindly verify my account so that I can use endless service.

Disputed Casino Rajabets Casino

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User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Rajabets Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name
Hello Dear Askgamblers,

As the user is aware and informed, the user has violated Rajabets Terms and Conditions

13. Termin­ati­on/­Sus­pension Of Account
1-2-7-9
https:­//r­aja­bet­s.c­om/­en/­pag­es/­ter­ms-­and­-co­ndi­tions

Due to this matter the users Rajabets account and the accounts related with him is terminated.
User name
Hello Askgamblers,

The relevant details about it will be shared with you over e-mail.
User name

Dear Rajabets Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Rajabets Casino Complaint Stats

Resolved 127 / 127
Avg. Amount $2,179
Avg. Complaint Duration 15 days
Avg. Response Time 3 days

Rajabets Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 103 out of 103 complaints in this category have been resolved.
This operator's average complaint duration is 15 days, while the average duration across all operators is 8 days.

Rajabets Casino Complaints

See all complaints for this casino
Has Not Processed My Permanent Self Exclusion Request
I am raising this complaint because Rajabets has not processed my request for permanent self-exclusion despite multiple formal requests sent to their support team.

On 20 September 2026, I contacted Rajabets and clearly requested the immediate and permanent self-exclusion of my account. I specifically requested that the account be permanently closed with no possibility of reactivation or bypass.

I followed up multiple times on 21 September 2026, again requesting permanent self-exclusion and confirmation that my account had been fully deactivated.

Rajabets eventually replied, but instead of processing my permanent self-exclusion request, they told me that my account would only be automatically terminated after 90 consecutive days without logging in. They also stated that logging in would reset the 90-day period.

This does not address my explicit request for immediate permanent self-exclusion.

Their own Self-Exclusion page states that users can request self-exclusion indefinitely, and that once processed, self-exclusion will lock the account and the action is permanent.

I am therefore asking AskGamblers to review this matter and assist me in obtaining confirmation that my account is permanently self-excluded/closed, rather than relying on a 90-day inactivity termination.

I have attached screenshots showing:

* My original permanent self-exclusion request
* My subsequent follow-ups
* Rajabets’ response regarding the 90-day inactivity closure
* Rajabets’ own self-exclusion instructions.
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72h left
KYC Verification Pending for More Than 2 Months and Withdrawal Frozen

Dear AskGamblers Complaint Team,


I am writing to request your urgent intervention regarding my Rajabets account.


Rajabets Account Username: < email removed >


My KYC verification has been pending for more than two months. Around two months ago, Rajabets requested verification documents, and I submitted all the required details and documents on the same day.

Despite fully cooperating with the verification process, my KYC has still not been completed, and my withdrawal remains frozen. I am unable to access or withdraw my funds.


I have also sent multiple follow-up emails to Rajabets, but I am not receiving any proper response or meaningful update regarding the status of my verification.


I want to clearly state that I have not engaged in any fraudulent activity or intentionally violated any betting rules. I have provided the documents requested by Rajabets and have been waiting patiently for more than two months.


I find it unreasonable that my funds can remain inaccessible for such a long period while the operator continues to delay the verification without providing a clear explanation or resolution timeline.


I kindly request AskGamblers to intervene and help me obtain:

  • A clear explanation from Rajabets regarding the reason for the prolonged KYC delay.
  • Confirmation of whether any additional documents or information are actually required from me.
  • Immediate completion of my KYC verification.
  • Release of my legitimate funds and processing of my pending withdrawal.


I have already waited for more than two months and have made several attempts to contact Rajabets directly without receiving an adequate response. Therefore, I am requesting AskGamblers to please escalate this matter and assist me in getting a proper resolution.


I can provide copies of my submitted documents, withdrawal details, and previous correspondence with Rajabets if required.


Thank you for your assistance. I sincerely hope you can help resolve this matter as soon as possible.


Kind regards,

< full name removed >

Rajabets Username: < email removed >

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82h left
₹40,001