Account verification delayed since 14 days after submitting documents
Hello sir,
I have submitted documents on Rajabets on 2nd April but they are still pending. I have tried contacting live support but they don't answer correctly. I have sent numerous mails to them but didn't receive any replies. I have 75129 INR rupees in the account. Please help me resolve this issue and withdraw my money.Thank you.
Dear @Raju121,
Following a careful review and consideration of your case, the AskGamblers Complaint Team reached the conclusion that, unfortunately, your complaint is not compliant with the AGCCS Guidelines, section Balance played off while waiting to be paid and, therefore, is being rejected. Please keep in mind that following all AGCCS Guidelines is mandatory.
Please keep in mind that while we can understand your frustration and disappointment of probably not being paid within the time frame specified by the operator, it is up to you to refrain from playing until the processing of your payment is finalized accordingly. Instead, you kept playing and lost your balance subsequently which means that unfortunately, you will also lose the validity of your claim against the operator which led to the rejection of the complaint.
And while we understand this might not be the outcome expected by the complainant, we would like to remind you that in case of disagreement with our decision further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.
Please close this complaint.i have lost all my balance.If anyone is seeing this please don't use this website.They will block your balance when you win big and won't complete your verification.Use other websites but please don't use this site
How long are you take for the verification,please speed up the process.Its been two months now.
I have submitted my bank account statement which was rejected earlier and they asked me to upload phone bill screenshot which I have uploaded now.i have attached the documents for reference.Rajabets please check and approve my documents quickly it has been two months now
Rajabets Casino Complaint Stats
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