Complaint #1 QuickSlot Casino

Deposit not added after three days

By GEIR S.

3 years ago

My money deposited through bitcoin (40euro) never got added and after talking to support I feel like they are stealing from me as I was told the transaction failed and I should get my money back in 0 to 3 working days. After waiting 4 days I talked to support again but this time after showing hash of deposit and the deposit through coinbase I was told my deposit was never received and i should wait 2 more days.

This is a deposit through bitcoin and I waited as I was asked to but now it`s getting ridiculous. My "threat" of reporting them may have been hastily but this has happened before and these things should never happen

This is transcripts of my chat with support from quickslot

Disputed Casino QuickSlot Casino

Reason Amount not credited

Amount kr403.33

Discussion

AskGamblers

• Support Team

3 years ago

Dear QuickSlot Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

QuickSlot Casino Complaint Stats

Resolved 1 / 2

Avg. Amount $1,246

Avg. Complaint Duration 2 days

Avg. Response Time 2 days

QuickSlot Casino Complaints

See all complaints for this casino

Wont cashout or send me email to verify, also over the time frame

Hello, I won a little money, 2500 EUR, at quickslot. Since 25.09.2022 they told me I got an automatic email to verify me to get the money withdraw. Everyday I talk to the support and tell them that I don't get the email they say wait wait wait and some standard text.

They told me the cashout takes 1-3 business days, now its 4 and I even don't get the email to verify my account to cashout my money.

Please help me

Resolved

€2,500