I requested 2 withdrawals - one on August 16 and one on August 20. I faxed all the paperwork they asked for. My account history showed 2 withdrawals approved - one on August 26 ($1000) and one on August 29 ($3000).
When I inquired today I was told my requests were denied because I took advantage of their bonuses and played other games besides slots and keno.
I know these places have their rules, but they never informed me of any of this. The way I see it, I lost $4000. I did play slots...so I'm not entitled to any money?????
They did not seem concerned at all when I told them I wouldn't play at their casino again. The man said "very well."
Very unethical.....to say my withdrawal was approved was totally misleading.