Ag Awards

Prism Casino - Withdraw is delayed without a response

Complaint Info
Disputed casino Prism Casino
Reason Delayed payment
Amount $ 3700
Blayze Queensland Message
Posted on October 25, 2019

Prism casino isn't playing out my $3,700 dollars. I have emailed them and they aren't replying to my email. I'm unsure if I will be able to get my money back. I'm trying to get a hold of the team who can help. Thanks. I have looked this casino up and only had good results 😥 but in my case no help yet.

Posted on October 29, 2019

Hi Blayze--

I'm very confused by this complaint. I've pulled up your account and there are no withdrawals pending approval or payment, nor have there been any withdrawal requests. Further, you've never deposited into this account.

Could there be another account this is in or another username or???

Please let me know,


Posted on November 1, 2019

Dear @Blayze,

Please let us know if there's an update regarding your ongoing complaint. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

By subscribing you are certifying that you are over the age of 18.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy