The end of october i hit at prism casino. I called and they told me how to complete the authorization agreement and fax to them. I called a few days later and they said my identification was blurry. I had it blown up larger and faxed it again. On November first i requested a withdrawel. On November 3rd i called -because it says overnight express -and they told me it was 7-10 to approve. It was approved on 11/15/2012. I called they said 7-10 to issue a check. I called again on 11/25/2012,11/29/2012, and 12/03/2012. All I get is that it is with a third party that pays and they do not have a time frame. How can they put overnight express as an option on their site for withdrawels? I am beggining to wonder if I am ever going to see the check. Lisa, the escalation representative I spoke to was rude and short with me and bascially told me she has no time frame to give me!