I withdrawal $4,930.00 from Prism Casino on June 5th and it has took longer than 7 -10 business days to get approved. I was finally approved on June 25th which took 15 business days to get approved for $1,145.00 to be sent out within 10 - 20 business days. I have no idea when the rest of my money will be approved. This is the 17th business day and waiting for 20 to see if my check will be sent. I get no communication through emails from them unless I complain through email or chat and when I do they wil respond within 1 business day through email explaining on why it takes so long to send my money. You would think they would have the courtesy to update members and give them information on money that is being processed through withdrawal since it takes so long. I had to call, email, or chat to find out when my money is being approved or sent and I still havent heard or seen anything. This is poor business. I want to know when my checks are coming?
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