Ag Awards

Prism Casino - Harassment by phone

Complaint Info
Disputed casino Prism Casino
Reason Other
Posted on May 16, 2014

I did their promotional offer and then I was done. But the email kept coming. So I unsubscribed via the link and the emails kept coming so I unsubscribed again. And they kept coming so I starting reply saying I would start posting comments onblog and social media warning people about Prism if they didn't stop, and still them came. Went to my ISP and blocked the email so I don't get them. Just as I did, I started getting phone calls about promotional codes. So I called up and told them NEVER use my ph number again and I got another call and I called back up and freaked out. That's against the a law and they should pay a $1000 fine. The woman put a phone number in for my acct. Told me that should do it. And not I just got another call. Damn machine dialing. I called spoke to a manager who in error thinks it has to do with another online casino acct. But these call say prism and they only started after I registered on Prism and blocked emails. And I haven't given my ph number out to an online casino in many years and haven't got calls in many years. Regardless I have called 3 times to not get calls now. I wouldn't have put up with all this for $100 in real money.

Posted on August 9, 2013

Dear Player:

I will check with the Casino what can be done so you stop receiving phone calls and emails.


Cindy Greco

Posted on August 14, 2013

Dear Player:

Casino has informed me that they've removed your email from their database as requested


Cindy Greco

Posted on September 17, 2013


Please let us know if we may close this complaint as resolved? Please be in aware that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy