Prism Casino - deposit for contest won?

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Hi! Thank you for using our LiveChat Service. This is 'Bryan'. Please verify your Email and Phone Number so that I can assist you.

MegaBond: I was wondering if you could tell me when I will recive the following https:­//w­ww.f­ac­ebo­ok.c­om­/ph­oto.ph­p?f­bid­=10­151­622­360­219­766­&set=a.10151540500579766.1073741826.278360024765&type=1&theater

MegaBond: [email protected]

MegaBond: 2063077236

Bryan: Thank You =) Please allow me a moment so I can check that for you

MegaBond: k

Bryan: I can see your last transaction was a free bonus, please remember your next transaction should be a deposit before using another free bonus.

Bryan: I can offer this promotion for your deposit if you are interested

Bryan: 200% Match Bonus

Bryan: Slots and Keno Only

Bryan: No Playthrough

Bryan: No Max Cash-Out

Bryan: Redeem: CS200

Bryan: Deposit $30 or More

MegaBond: ummm I wone a contest why should I have to deposit to recive it that would not be winning anything

Bryan: Since we do not allow multiple free chips in a row

MegaBond: I guess like all the junk e-mail I get I really did not win anything then If I am required to deposit to recive it.

MegaBond: well I will not buy something I won

MegaBond: which is what you are saying I need to do

Bryan: I am saying you need to follow the casino rules , which states no multiple free chips in a row

MegaBond: if you dont allow something then maybe you should not try to give it away as a so called prize

MegaBond: and I am saying like junk email I will not spend money to get my so called prize

MegaBond: if i were to spend money to recive it then I wone nothing

MegaBond: whats the point

MegaBond: oh thats right to get me to spend my money

MegaBond: just a fyi in a real contest and not some sham it costs nothing to recive your prize

Bryan: Sorry I have explained the situation

MegaBond: I thought this casino was different but alas it is no better than a comon street hustler lying to get money thanks for your time and good evenng to you

Dear Player:

I will look into this matter and will get back to you shortly.

Cindy Greco

Dear Player:

According to the records of the casino; you have opened your account on 2/22/2013 at 1:36:20 PM.

On 2/22/2013 at 1:40:46 PM a Free Chip for $30 was redeemed Coupon Code: PRISM30

On 3/7/2013 at 3:50:45 PM a Free Chip for $25 was redeemed Coupon Code: ALLALLOWED25

On 3/8/2013 at 5:12:38 AM a Free Chip for $100 was redeemed Coupon Code: 100FREECHIP

On 3/8/2013 at 5:24:48 AM a Free Chip for $50 was redeemed Coupon Code: MAR2013APP

On 3/8/2013 at 5:38:40 AM a Free Chip for $70 was redeemed Coupon Code: FREEPLAY70

On 3/8/2013 at 5:41:47 AM a Free Chip for $50 was redeemed Coupon Code: VERIFY50

On 3/8/2013 at 5:50:47 AM a Free Chip for $77 was redeemed Coupon Code:

BOLD77

On 3/8/2013 at 5:57:29 AM a Free Chip for $50 was redeemed Coupon Code: RETURN50

On 3/8/2013 at 5:59:01 AM a Free Chip for $100 was redeemed Coupon Code: SCRATCH100

On 3/10/2013 at 11:46:08 AM a Free Chip for $100 was redeemed Coupon Code: 100MAR13

On 3/16/2013 at 6:54:08 PM a Free Chip for $50 was redeemed Coupon Code: SILVERDOLLAR

3/17/2013 5:34:54 AM a Free Chip for $50 was redeemed Coupon Code: PLAYERSURVEY

On 3/17/2013 at 5:51:07 AM a Free Chip for $50 was redeemed Coupon Code: FREEBEES50

On 4/19/2013 at 2:00:28 PM a Free Chip for $100 was redeemed Coupon Code: R4CLAPRIL1


No deposits detected in between free chips. No winnings ever generated. Please keep in mind that:

http:/­/ww­w.p­ris­mca­sin­o.c­om/­rules/

"The Player may not consecutively redeem multiple no-deposit bonuses. Free chip offers are meant only for our regular loyal players and unless otherwise stated in order to cash out on a free chip offer you should have an active depositing account. Should a Player redeem one no-deposit bonus and then be subsequently offered another one, the Player must make a real money deposit into their account in the interim in order for the Player to be eligible to redeem the second no-deposit bonus."

Best Regards

Cindy Greco

 This complaint can be considered solved!