I have over $4000 pending approval from Prism Casino, I complained for 3 weeks, only to have the service agent provide me with lies and excuses each time. Each time I was told that the withdrawal would be escalated for "Approval" and should be approved within 24-48 hours. So after 3 attempts I tried to contact Prism again. This time I get a message stating that access has been denied to the casino. These withdrawals are past due for being paid out and have not even been approved.