PlayOJO Casino - Deposit of 1000INR after still not credited after 4 days - Complaint Resolved

Jayakumar619

I deposited 1000/- inr on 02/03/2023 via astropay. The deposit is successful but its still not credited in my account.

I mailed them with screenshot of the payment no response. No one answers the chat, pathetic service support. Service I never experienced anything like this on any other casinos. Such a shame.

Either refund the money playojo or credit the amount in my account. I thought this was a trusted casino. Don't make me go further.

PlayOJO Casino

Hi

We located your deposit with AstropayOnetouch that was received on 2/3/2023, but not properly credited
We have now credited 1000 INR to your real money balance and apologies for any inconvenience caused.

AskGamblers

Dear @Jayakumar619,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed deposit. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

PlayOJO Casino - Deposit of 1000INR after still not credited after 4 days

Complaint Info

Disputed casino

Reason

Amount

₹ 1000

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