Complaint #18 PlayLive Casino

Playlive has no client service

By Flintstone

3 weeks ago

I made a withdrawal on 15 May 2026 for R2000.

I sent about 28 emails.

They only respond that they didn't receive any feedback from their service provider.

Playlive confirmed that I put the correct banking details.

Their client services are very poor.

You fight a lost fight.

Disputed Casino PlayLive Casino

Reason Delayed payment

Amount R2000

Discussion

AskGamblers

• Support Team

2 weeks ago

Dear PlayLive Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

PlayLive Casino Complaint Stats

Resolved 0 / 2

Avg. Amount $67

Avg. Complaint Duration 6 days

Avg. Response Time 4 days

PlayLive Casino Complaints

See all complaints for this casino

NO payout NO reply NO live Chat No One answer

Playlive deleted my payment. Muiltie attempts to access help 0 success, no way to contact them.

I have submitted all the documents. Still no reply

< username, email removed >

Dear < username removed >, your withdrawal has temporarily been deleted. Kindly forward the following documents to us, in order to complete your next withdrawal: | 1. Clear copy of ID | 2. Selfie of you with your ID (Kindly note: no editing of photos. / please ensure that your face is visible as well as your ID) |3. Proof of bank account | 4. Proof of address | Please forward these documents to [email protected] from the email you signed up with at PlayLive Casino. Kindly ensure that you use your PlayLive username as the subject. Thank you for understanding. Regards, PlayLive Accounts Department

Unresolved

₹1,000