Complaint #15 PlayLive Casino

NO payout NO reply NO live Chat No One answer

By Wws911

2 years ago

Playlive deleted my payment. Muiltie attempts to access help 0 success, no way to contact them.

I have submitted all the documents. Still no reply

< username, email removed >

Dear < username removed >, your withdrawal has temporarily been deleted. Kindly forward the following documents to us, in order to complete your next withdrawal: | 1. Clear copy of ID | 2. Selfie of you with your ID (Kindly note: no editing of photos. / please ensure that your face is visible as well as your ID) |3. Proof of bank account | 4. Proof of address | Please forward these documents to support@playlive.co.za from the email you signed up with at PlayLive Casino. Kindly ensure that you use your PlayLive username as the subject. Thank you for understanding. Regards, PlayLive Accounts Department

Disputed Casino PlayLive Casino

Reason Declined payment

Amount ₹1000

Discussion

Wws911

• 1 reviews

2 years ago

no update at all
i dont know what to do

AskGamblers

• Support Team

2 years ago

Dear PlayLive Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Wws911

• 1 reviews

2 years ago

no response at all
no live chat what eles do you need
R1000.00

AskGamblers

• Support Team

2 years ago

Dear @Wws911,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.