Completely ignoring emails to verify account

Please Help me ! I`m out of options, since August PKR is not paying out my winnings, I submitted countless emails, was many times in live chat and was always told that the money has been sent, a few days ago PKR told me that there was an error by sending the money on my account via e-check, so I decided to withdrawal via cheque in the mail. PKR told me after that they no longer offer this service to send cheques in the mail although its offered in the withdrawal options. 2 years ago PKR already `lost` a withdrawal that I made ($100), I never received that money. PKR does not want to tell me the reason why the don`t send my withdrawals. What should I do ? Contacting them is totally fruitless. thank you very much

I have created an account at 07.09.2016, have made a deposit and won 5000$. They have asked documents for withdrawal which I have sent and account was approved. Then I have ordered withdrawal of 400$ and 1400$, which I have got, then I played more, got some win and my balance became 4500$. Once again I have ordered withdrawal of 1700$ and after that they asked for additional documents and closed my account! At 16.09.2016 I have sent them additional documents and they still not verified... I was told that at 19.09.2016 I will get confirmation. I have wrote them in online chat at 21.09.2016, 23.09.2016, 27.09.2016 and they just telling me about 48 hours for confirmation and that I will get e-mail from them! Help please with that situation! Barry Screenshot of online chat conversation is in attachment.

I won $6503 at PKR at the end of January. I was very happy, and because I had been verified and paid promptly by PKR in the past I did not expect any problems. I was very wrong. They sent me an email to verify my account again. Why? I am already verified. Ok, so I send them documents again. They do not respond. I email them after 1 week, no reply from PKR. I talk to chat. They say they dont have any documents from me. Ok, I send them again. I get an email from PKR, the first response in 20 days. My documents have been received! Success! Then 3 days later, another email from PKR, my account has been suspended. I need to send documents. What? Ok. I send the documents again. No response from PKR. I email them. No reply. I talk to chat. They say they my document have NOT been received. Also I am told their email address does not work and their document upload on website is also not working. They give me a different email address. Ok. I send documents again. No response for another 23 days. During this time I am emailing and trying to get help from chat support. (Also, the waiting time was up to 48 minutes before becoming number one in the queue. I spent hours waiting to speak to somebody at PKR over the months of this ordeal.) They say they want an extra document from me that was never mentioned before. Ok, I send a new document. No reply from PKR. I email them again. I email every email address I can find for PKR, hoping somebody would read and respond to me. Then 12 days since their last reply, I get an email from PKR, my documents are approved! Ok! So how long until they will pay my withdrawal? They write the same reply every time, “within next 24-48 hours” This is now 12 days since I should have been paid within 24-48 hours. I simply cannot believe PKR. I want PKR to pay my $6503 promptly with no more excuses.