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Calculation of rates from 3 months to 3 years


1 year ago
Hello to all askgambler and everyone who reads this. I have a problem with this casino. They do not calculate my bets. I registered on 04/25 and made a deposit of 313 dollars and played. I made three bets on volleyball. They won, but Pixel does not calculate them until today. In the chat they tell me that the provider is checking the game. How long can they check my game? I did not break any rules. Why are they doing this? Almost 3 months have passed. They do not behave honestly towards customers. Please help me solve this problem
Disputed Casino Pixel.gg Casino

Discussion

User name

Dear @aspitop24,

We are happy to hear that the payout has been received, however The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the received payment/s, before we proceed with the closure of the complaint.

Please be reminded that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, we count on your assistance and cooperation during the process.

Thanks in advance for your cooperation.

User name loyalty-level-2
after the publication, they decided to calculate my bets and gave my money. Thank you askgambler for being there. The issue is resolved

Pixel.gg Casino Complaint Stats

Resolved 2 / 3
Avg. Amount $336
Avg. Complaint Duration 3 days
Avg. Response Time 23 hours

Pixel.gg Casino Complaints

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