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FavBet Casino - Stalling verification and payment

RESOLVED
Complaint Info
Disputed casino FavBet Casino
Reason Verification issues
Amount € 300
Posted on March 19, 2018

I live and i have regular residence permit in Belarus. i want play at casino i met some agency Favbet.com in around Minsk city. So i decided to play in Favbet,com,
I created account and then i wrote at Suppurt asking them, to verificate my account. They replied not need nowmaybe in future.
So i deposidete my money and then after few days i decided to withdraw.
at this point we start with commedy. they ask to me
1: photos of Passport in good quality ( done )
2. photos of me with passoport in my hands ( done )
3. photos of me + passport + day ( done )
4. photos of me + passport + drive license ( done )
6. photos of my residence permit ( done )
7. proof of my residence ( done with bank statement )
8. photos of my skrill account ( done with mobile )
9. screenshot of my skril where you can see my verified adress ( done )

every day they asked me something, i gave them all his document. but till now nothing they not allow me to make withdraw.

Posted on March 19, 2018

Salvatore, to verify your account you have to send screenshot of your Skrill account (Personal info section) once again in full with visible login at the top right of the screen.
To send from the mail indicated in your account.

Posted on March 19, 2018

Your account is verificated.
Have a nice day!

AskGamblers
Posted on March 22, 2018

Dear @astrubale99,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

astrubale99 Belarus
Posted on March 25, 2018

Yes i can Confirm, all went good,
Thank you so much

AskGamblers
Posted on March 26, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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