The support team is only training that there was some issue with your transaction so it may take a long time I have also emailed them and I have received a ticket reference number - 9410783. Kindly intervene in the matter and transfer the money to my paripesa account so that I can play. The response which I got was "There is a technical issue with your transaction. Our specialists are investigating it".
Dear @LM10xLucky,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required info has already been sent to the Paripesa Casino team accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required info or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.
Thanks for your cooperation.
I regret ti inform you that I have told to chat with Cs support which I don't feel like really helpful because again i will be ina circle where they will tell me to check with my bank and my miney has already been deducted. Paripesa is not at all helpful.
Regards
Lm10xlucky
Dear @LM10xLucky,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required information has already been sent to the Paripesa Casino team accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required information or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.
Thanks for your cooperation.
Thank you for reaching out. To help us resolve your issue as quickly as possible, please send screenshots of your deposit transaction to our priority support email: priority@paripesa.org.
Once we receive the details, we will immediately begin reviewing your case and work to provide a prompt solution.
Best regards,
Paripesa Team
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