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Deposit made but not credited into my Casino account


Hi. On March 16 I made a doge deposit on my account ( 924.2055 coins +- 97€). The deposit is already confirmed but money never reached my Paripesa Casino account.

I made a complaint via Curaçao regulator and only that way their support start to answer my emails, till then they never ask me. I´ve been asking Chat support about this situation and the only thing they say is I need to wait, specialists are solving my problem bla bla bla.

Last Paripesa reply was on Saturday March 19, now they stop answer my emails and still no money I deposit at Paripesa Casino.

I need your help, please.

I have all the screenshoots ( proofs ) about all my deposits till now and also about this one that I never saw the money I sent to Paripesa Casino credited into my casino account.

Already past more than 4 days and no answers!

Thank you very much in advance. Kind Regards

Disputed Casino Paripesa Casino
Amount €97

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Paripesa Casino Complaint Stats

Resolved 8 / 22
Avg. Amount $1,351
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

Paripesa Casino Complaints

See all complaints for this casino
Depost not credited

Dear AskGamblers Team,


I would like to file a formal complaint against Paripesa regarding a pending deposit of ₹9500, which I made on 2nd April 2026 and has still not been credited to my account.

After making the payment, I contacted Paripesa support multiple times. Initially, they asked me to wait 2 hours, then extended it to 3 days, and later to 7 days. I have been continuously following up, and it has now been over 15 days, yet the issue remains unresolved.

Recently, Paripesa closed my request and asked me to contact my bank. However, I have already reached out to my bank multiple times, and they have clearly confirmed that the transaction was successfully processed and credited to the beneficiary bank.

This clearly indicates that the issue is on Paripesa’s side. Despite providing all necessary details and waiting patiently, I have not received any proper resolution. Closing the complaint without resolving it is highly unprofessional and unacceptable.

I am attaching the following documents for your review:


Bank statement (from 2nd April till date)

Transaction proof / reference number

Communication screenshots with Paripesa support


I kindly request AskGamblers to:

Investigate this matter

Assist in getting my ₹9500 either credited to my Paripesa account or refunded back to my bank account

Ensure Paripesa provides a clear and timely resolution


I have fully cooperated and provided all required proofs. I now request your support in resolving this issue.

Thank you for your assistance.

Let me know if you need more proofs and I have provide them.


Paripesa emai:< email removed >

Paripesa ID: 472194231

Status solved Resolved
₹9,500