Deposit made but not credited into my Casino account

Hello,

I am contacting you because PariPesa still refuses to process my withdrawal even though I have provided all the documents they requested.

I have already sent:

- my ID card,

- my passport,

- my driving license,

- my bank statement,

- my payment information,

- selfies,

- and several verification photos.

Despite sending all these documents multiple times, my withdrawal of approximately 6 million CFA has remained blocked for 11 days now.

At this point, I honestly feel that they do not want to pay my money and are intentionally delaying the process by continuously requesting the same documents without ever giving a final response.

This situation has placed me in a very difficult financial and psychological situation. I have lost a lot of money on their platform over a long period of time, several million CFA, and now that I am finally recovering part of that money through my winnings, I feel that they do not want to allow me to withdraw my funds.

I have fully cooperated with all their requests since the beginning, yet my money remains blocked on their platform.

I have kept all emails, screenshots, and proof of every document sent, and I am ready to provide everything if necessary.

Please help me resolve this situation.

Kind regards,

Dear AskGamblers Team,

I would like to file a formal complaint against Paripesa regarding a pending deposit of ₹9500, which I made on 2nd April 2026 and has still not been credited to my account.

After making the payment, I contacted Paripesa support multiple times. Initially, they asked me to wait 2 hours, then extended it to 3 days, and later to 7 days. I have been continuously following up, and it has now been over 15 days, yet the issue remains unresolved.

Recently, Paripesa closed my request and asked me to contact my bank. However, I have already reached out to my bank multiple times, and they have clearly confirmed that the transaction was successfully processed and credited to the beneficiary bank.

This clearly indicates that the issue is on Paripesa’s side. Despite providing all necessary details and waiting patiently, I have not received any proper resolution. Closing the complaint without resolving it is highly unprofessional and unacceptable.

I am attaching the following documents for your review:

Bank statement (from 2nd April till date)

Transaction proof / reference number

Communication screenshots with Paripesa support

I kindly request AskGamblers to:

Investigate this matter

Assist in getting my ₹9500 either credited to my Paripesa account or refunded back to my bank account

Ensure Paripesa provides a clear and timely resolution

I have fully cooperated and provided all required proofs. I now request your support in resolving this issue.

Thank you for your assistance.

Let me know if you need more proofs and I have provide them.

Paripesa emai:< email removed >

Paripesa ID: 472194231

Hello sir,

I am facing a painful experience in my life.

I deposited 5 days ago. They are not crediting my deposit. They are saying daily to wait, no updates, not a single update, poor customer service, and how to get my deposit refunded.

I don't want to play this Paripesa again. This is a disaster. Paripesa is a nightmare for players.

I request that AskGamblers and Gambling Commission please kindly ban Paripesa. They are taking our deposits and not crediting them and not responding. Please take strict action, sir.

I have every proof. Sent 100 mails, my request to players please please please please don't play Paripesa, if you don't trust me you can visit and lose your money without playing, they will not credit your money for 15 to 20 days, my intention is all other players should not face painful experience like, worst customer care service and poor payment system, don't play. Boycott Paripesa.

I am writing regarding an outstanding cashback payment of €620 that was promised to me as a VIP customer in connection with a larger deposit.

For years, cashback payments have been processed reliably without issue. However, since last month—when I started depositing amounts significantly beyond my usual budget—problems have begun to arise.

I have now been waiting nine business days for the payment. Most recently, I was informed that the delay will continue for another week, again citing technical difficulties. Since this was the same explanation previously provided, the situation is becoming increasingly difficult to accept.

I would appreciate it if you could review the current processing status and provide a clear update on when the cashback will be transferred.

On the 16th of January, i placed a bet on PARIPESA Casino with the stake sum of (10,000 naira) and win a pot cashout of (20,000 naira) after which i was credited to my personal PARIPESSA wallet.

I initiated a withdrawal to my local bank and on the status of withdrawal page, there was no status on display, i contacted the customer care helpline on various media platforms including twitter and telegram and i was not getting anywhere with them, they asked me to wait for 48 hours and after that i was asked to wait for 7 days and was later increased to 9 days, now I’ve been waiting for 12 days and i have still not been credited. I contacted my bank (Palmpay) helpline and they said no such transaction has been initiated with them.

Now I’m frustrated and feel like I’ve been scammed.

Hello!

After getting some restrictions on my account, and exchanging lots of documents with the Paripesa Casino's Security team, they communicated to me their decision about finishing our contract relationship and suggested I withdraw all my funds.

I want to highlight that before this happened, I used to withdraw part of my funds without any issues up to 500€ per attempt as it described in the withdrawal method "VISA credit card".

Since I received the communication from Paripesa to withdraw all my funds, the casino has given me some kind of limitation to just withdraw up to 100€ every 24h. What is the aim of this limitation? Delay the withdrawal of all my funds (initially 2.500€) 1 month? This seems to be trick from the casino that doesn't want to pay me all the remaining funds. In the last emails, they refer to technical issues... but I'm pretty sure this is not the reason...

Please, could you help me to reverse this limitation so I can withdraw all my funds in the following days?

Here some examples of withdraws higger than 100€ before this communication, and the last ones with the 100€ limitation:

1.No.2878078303 (55.46€) (10/22/2024)

2.No.2897517287 (275.00€) (10/28/2024)

3.No.3001159107 (462.50€) (12/01/2024)

4.No.3003142031 (496.00€) (12/02/2024)

5.No.3049418707 (100.00€) (12/16/2024)

6.No.3052938631 (100.00€) (12/17/2024)

As you can see, this is not feasible... to wait for 1 month doing 100€ withdrawal request everyday....

Please, can you help me to unblock this situation? I would really appreciate it.

Thanks in advance.

My Paripesa account is: 1023429611