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Delayed payment tactic


1 year ago

Hello AskGamblers team,

I am reaching out to formally address an issue with Paripesa Casino, operated by Optim Development B.V. My experience with this casino has raised concerns about certain practices that I believe are unfair and potentially misleading for customers, and I’m hoping for assistance in resolving the matter.

The Issue: Withdrawal Restriction

My primary concern is with an enforced withdrawal restriction, which limits me to a maximum of 100 EUR per day, despite having the option to deposit significantly higher amounts in one go. This restriction is especially problematic because I currently have a balance of approximately 8400 EUR. When attempting to withdraw larger amounts, I have been met with inconsistent explanations from the casino's customer support, ranging from vague "technical issues" to "individual account restrictions." These limitations have persisted for several days, with no clear timeframe or solution offered by the casino.

Customer Support’s Response

Each attempt to gain clarification from customer support has been met with non-specific responses that fail to justify this restriction. I am left with no feasible option to access my funds promptly—either withdrawing in small increments over several months or leaving my funds inaccessible. This approach is neither fair nor ethical and raises questions about the casino’s financial integrity and operational practices.

Seeking Resolution

After numerous attempts to resolve this issue with the casino directly, I am now requesting AskGamblers' assistance to address these practices. I believe my situation warrants a formal review, and I seek guidance on how to ensure fair treatment as a customer as Curaçao's gaming regulations do not have any form of help to give as they are not holding a license (But it is claimed under askgamblers review of the casino). I have complained to Curaçao eGaming, but they are unable to help.

Thank you for your time, and I appreciate any support you can offer in facilitating a resolution. Taking legal actions in curacao and cyprus will take alot of my valuable time.

Disputed Casino Paripesa Casino
Amount €8400

Discussion

User name

Dear Paripesa Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Paripesa Casino Complaint Stats

Resolved 8 / 22
Avg. Amount $1,351
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

Paripesa Casino Complaints

See all complaints for this casino
Depost not credited

Dear AskGamblers Team,


I would like to file a formal complaint against Paripesa regarding a pending deposit of ₹9500, which I made on 2nd April 2026 and has still not been credited to my account.

After making the payment, I contacted Paripesa support multiple times. Initially, they asked me to wait 2 hours, then extended it to 3 days, and later to 7 days. I have been continuously following up, and it has now been over 15 days, yet the issue remains unresolved.

Recently, Paripesa closed my request and asked me to contact my bank. However, I have already reached out to my bank multiple times, and they have clearly confirmed that the transaction was successfully processed and credited to the beneficiary bank.

This clearly indicates that the issue is on Paripesa’s side. Despite providing all necessary details and waiting patiently, I have not received any proper resolution. Closing the complaint without resolving it is highly unprofessional and unacceptable.

I am attaching the following documents for your review:


Bank statement (from 2nd April till date)

Transaction proof / reference number

Communication screenshots with Paripesa support


I kindly request AskGamblers to:

Investigate this matter

Assist in getting my ₹9500 either credited to my Paripesa account or refunded back to my bank account

Ensure Paripesa provides a clear and timely resolution


I have fully cooperated and provided all required proofs. I now request your support in resolving this issue.

Thank you for your assistance.

Let me know if you need more proofs and I have provide them.


Paripesa emai:< email removed >

Paripesa ID: 472194231

Status solved Resolved
₹9,500