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Avoid verification of MY ID


1 year ago
I have more than 500 dollars worth of Litecoin in my account. However, I have not been able to access this money for months. I was asked to verify my account with my ID in order to regain access. For the verification process, I was requested to provide both the front and back sides of my ID. So, I took photos of the front and back of my ID as well as a selfie of myself holding the ID, and sent them to securi­ty@­par­ipe­sa.com.

At first, I was told that the photos must be larger than 1 MB, so I took new ones and resent them with sizes over 1 MB. However, this time, my emails were not responded to at all. Paripesa Casino is preventing me from verifying my ID in order to avoid paying out my $500 balance, and they are refusing to accept the ID and selfie I submitted, and they never answer my emails. For this reason, I am filling up this complaint. Thank you askgamblers.com

My account number in paripesa casino: 1191837933
Disputed Casino Paripesa Casino
Amount $500

Discussion

User name loyalty-level-2
In order to withdraw my money, I was asked to verify my identity, and I sent them my documents via email but no answer has been given for weeks. The casino deliberately did not answer my ID photo and selfie. So I am sending the front and back photos of my ID along with a selfie of me holding the ID thanks to askgamblers.com. Attached to this message are the front and back photos of my ID and a selfie taken with it. Any excuse Paripesa Casino has used to avoid paying my money is no longer valid. All the photos are over 1 megabyte in size, as requested from me. The casino has no option other than to release my funds. I want to withdraw the amount of 520 USD, which is my personal property, from my account with the number 1191837933 as soon possible. If you are a partner of askgamblers.com, you should let me have my own money which is blocked by you. Thank you askgamblers.com
User name loyalty-level-2
I have successfully logged into my account, but I am still unable to access the $520 in my balance. At this time, I am unable to withdraw, transfer, or use the funds in any way. I kindly ask that you allow me to access my funds immediately, because the $520 is my personal property, and I kindly request that access to it be restored immediately. Thank you.
User name
Dear Customer,

Thank you for your message and for bringing this to our attention.

We want to assure you that we are currently looking into your case and doing our best to resolve it as quickly as possible. Your experience is important to us, and we truly appreciate your patience while we work on a solution.

Best regards,
Paripesa Team
User name

Dear Paripesa Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Paripesa Casino Complaint Stats

Resolved 8 / 22
Avg. Amount $1,351
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

Paripesa Casino Complaints

See all complaints for this casino
Depost not credited

Dear AskGamblers Team,


I would like to file a formal complaint against Paripesa regarding a pending deposit of ₹9500, which I made on 2nd April 2026 and has still not been credited to my account.

After making the payment, I contacted Paripesa support multiple times. Initially, they asked me to wait 2 hours, then extended it to 3 days, and later to 7 days. I have been continuously following up, and it has now been over 15 days, yet the issue remains unresolved.

Recently, Paripesa closed my request and asked me to contact my bank. However, I have already reached out to my bank multiple times, and they have clearly confirmed that the transaction was successfully processed and credited to the beneficiary bank.

This clearly indicates that the issue is on Paripesa’s side. Despite providing all necessary details and waiting patiently, I have not received any proper resolution. Closing the complaint without resolving it is highly unprofessional and unacceptable.

I am attaching the following documents for your review:


Bank statement (from 2nd April till date)

Transaction proof / reference number

Communication screenshots with Paripesa support


I kindly request AskGamblers to:

Investigate this matter

Assist in getting my ₹9500 either credited to my Paripesa account or refunded back to my bank account

Ensure Paripesa provides a clear and timely resolution


I have fully cooperated and provided all required proofs. I now request your support in resolving this issue.

Thank you for your assistance.

Let me know if you need more proofs and I have provide them.


Paripesa emai:< email removed >

Paripesa ID: 472194231

Status solved Resolved
₹9,500
Withdraw limited to 100 euros

Hello!


After getting some restrictions on my account, and exchanging lots of documents with the Paripesa Casino's Security team, they communicated to me their decision about finishing our contract relationship and suggested I withdraw all my funds.


I want to highlight that before this happened, I used to withdraw part of my funds without any issues up to 500€ per attempt as it described in the withdrawal method "VISA credit card".


Since I received the communication from Paripesa to withdraw all my funds, the casino has given me some kind of limitation to just withdraw up to 100€ every 24h. What is the aim of this limitation? Delay the withdrawal of all my funds (initially 2.500€) 1 month? This seems to be trick from the casino that doesn't want to pay me all the remaining funds. In the last emails, they refer to technical issues... but I'm pretty sure this is not the reason...


Please, could you help me to reverse this limitation so I can withdraw all my funds in the following days?


Here some examples of withdraws higger than 100€ before this communication, and the last ones with the 100€ limitation:


1.No.2878078303 (55.46€) (10/22/2024)

2.No.2897517287 (275.00€) (10/28/2024)

3.No.3001159107 (462.50€) (12/01/2024)

4.No.3003142031 (496.00€) (12/02/2024)

5.No.3049418707 (100.00€) (12/16/2024)

6.No.3052938631 (100.00€) (12/17/2024)


As you can see, this is not feasible... to wait for 1 month doing 100€ withdrawal request everyday....


Please, can you help me to unblock this situation? I would really appreciate it.


Thanks in advance.


My Paripesa account is: 1023429611

Status solved Resolved
€2,500
Withdraw request reject declined by operator payment processing error
Hi,

You are my last hope to solve this situation...

I have been trying to withdraw my funds from my account for several times but without success. I would really appreciate if you could help me to find a solution with Paripesa Casino. When I submit the withdrawal request it is initially approved (I attatch screenshots where the approval is seen) and after a few minutes, I get a message that it was rejected by the operator (I attatch screenshots where the withdraws are being rejected cause the same reason): "Declined by operator. (Payment processing error)"

I contacted them by chat and by email to try to get more information about the issue. They told me the problem was on my credit card, but I have contacted my bank several times and they guarantee there is no restriction on my credit card. In fact, I still operating with it without any problem. I have also suggested the possibility to withdraw with other method (for example, a SEPA transfer to the bank account associated to the same credit card), but the answer was very short stating that the withdraw must be done to the same deposit method. The issue here is that my account is restricted to do new deposits, so I can't try this option. I also attatch screenshots of these conversations. But as you can see, the procedure seems to be just delaying the payment of my funds.

Withdraw requests:

1.No.2874584165 (125€) (12/17/2024)
2.No.2903498599 (500€) (11/16/2024)
3.No.2926361055 (500€) (11/08/2024)
4.No.2931675665 (20€) (11/07/2024)
5.No.2955190987 (500€) (11/06/2024)
6.No.3051806113 (150€) (10/21/2024)
7.No.2874538007 (75€) (10/21/2024)

As you can see... different amounts... different dates... And still the same problem.
Please help me to solve this unpleasant situation.

Thanks in advance.

My account number is: 1019579389
Status solved Resolved
€1,870